Amy Johnson
Avon,IN
Summary
Results-oriented Pharmacy Professional experienced in leadership, compliance packaging, and medication delivery. Enhanced operational efficiency through effective scheduling, delegation, and team collaboration. Committed to upholding pharmacy standards and delivering quality patient care in fast-paced healthcare environments.
Overview
24
24
years of post-secondary education
22
22
years of professional experience
Work History
Cycle Fill Lead
Omnicare Pharmacy
Indianapolis, Indiana
2024.10 - Current
- Coordinated staff schedules and task assignments to ensure adequate daily shift coverage.
- Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
- Provided staff with necessary resources, training, and support for successful role execution.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Performed quality checks to uphold high standards and ensure accuracy across all facilities.
BACK-END Operations Lead Technician
grandview pharmacy
Brownsburg, Indiana
2019.01 - 2024.10
- Supervised employee scheduling, task delegation, and training for technicians, ensuring consistent back-end operations.
- Managed performance reviews and documentation, ensuring adherence to policies and procedures to reinforce accountability.
- Trained, mentored and motivated employees to maximize team productivity.
- Ensuring all staff members have the necessary resources, training and support to carry out their roles successfully.
- Conducting regular meetings with team members to discuss progress and identify areas for improvement.
- Led a team to ensure efficient and effective adherence to operational processes and procedures. to ensure operational processes and procedures are followed efficiently and effectively.
- Trained team members on store procedures and pharmacy operations.
Cycle fill exchange and Auditing
grandview pharmacy
2011.12 - 2018.12
- Delivered monthly medications, compared against MARS, verifying accuracy and identifying discrepancies to ensure safe delivery to nursing facilities.
- Inspected medications for expiration, reordered missing items, and collaborated with nursing staff on new orders to ensure timely and compliant patient care.
- Inspected medications for expiration, reordered missing items, and assisted nursing staff with new orders to support timely and compliant patient care.
- Resolved customer issues with knowledgeable and friendly service, enhancing overall customer satisfaction.
- Assessed customer needs through active listening and effective communication.
Filling Technician
grandview pharmacy
2004.11 - 2011.11
- Filled prescriptions according to grandview pharmacy dispensing procedures
- Filled prescriptions accurately according to pharmacy guidelines. according to grandview pharmacy dispensing procedures
- Labeled prescription containers with accurate patient and medication details. with patient and medication information
Education
Indiana Pharmacy Technician License -
Pharmacy Board
2005.11 - 2026.10
High School Diploma -
Connersville High School/ Homeschool
1994.08 - 1997.12
Skills
- Cycle fill processing
- Medication Reconciliation
- Quality Control
- Prescription auditing
- Medication review
- Regulatory Compliance
- Pharmacy management
- Operational Audits
- Staff scheduling
- Staff training
- Staff leadership
- Leadership
- Organization
- Communication
- Staff leadership
Personal Information
Title: Pharmacy Technician
Timeline
Cycle Fill Lead
Omnicare Pharmacy
2024.10 - Current
BACK-END Operations Lead Technician
grandview pharmacy
2019.01 - 2024.10
Cycle fill exchange and Auditing
grandview pharmacy
2011.12 - 2018.12
Indiana Pharmacy Technician License -
Pharmacy Board
2005.11 - 2026.10
Filling Technician
grandview pharmacy
2004.11 - 2011.11
High School Diploma -
Connersville High School/ Homeschool
1994.08 - 1997.12