Amy Kaltenbronn
Las Vegas,NV
Summary
Dynamic professional with a proven track record at Good Ol’ Days family restaurant, excelling in client relations. Recognized for exceptional organization skills and a professional demeanor, I effectively managed financial transactions and enhanced customer experiences, ensuring a welcoming atmosphere that fostered client loyalty.
Overview
6
6
years of professional experience
Work History
Tanning Receptionist
Trenton Gym and Tan
07.2014 - 08.2016
- Greeted and assisted clients, ensuring a welcoming and positive atmosphere.
- Managed phone inquiries, providing accurate information on services and promotions.
- Scheduled appointments efficiently, optimizing staff availability and client satisfaction.
- Maintained cleanliness and organization of front desk area, enhancing professionalism.
- Processed payments and memberships accurately, streamlining financial transactions.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed financial exchanges.
Waitress
Good Ol’ Days Family Restaurant
New Baden, IL
09.2011 - 08.2016
- Delivered exceptional customer service to enhance dining experiences.
- Assisted in menu knowledge and promoted daily specials to guests.
- Maintained cleanliness and organization of tables and dining area.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Responded promptly to customer inquiries and resolved issues effectively.
- Supported team members during peak hours to maintain workflow efficiency.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
Private Nanny
Jen Richter
Trenton, IL
07.2010 - 07.2014
- Supervised daily activities, ensuring safety and well-being of children.
- Developed engaging educational activities to promote learning and creativity.
- Assisted with meal preparation, emphasizing healthy nutrition choices for children.
- Coordinated schedules and transportation for school and extracurricular activities.
- Communicated effectively with parents regarding children's progress and behavior.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Education
High School Diploma -
Lebanon High School
Lebanon, Illinois 05.2013
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Appointment scheduling
- Professional demeanor
- Bookkeeping
Timeline
Tanning Receptionist
Trenton Gym and Tan
07.2014 - 08.2016
Waitress
Good Ol’ Days Family Restaurant
09.2011 - 08.2016
Private Nanny
Jen Richter
07.2010 - 07.2014
High School Diploma -
Lebanon High School