Amy Keeley
Manhattan,KS
Summary
Versatile and dedicated, with a proven track record in customer service and cash handling from my time at Early Edition, I excelled in creating positive experiences through customer interaction and attention to detail. Enhancing student and patron engagement as a Student Ministry Volunteer and Library Assistant Volunteer, I showcased strong communication and organizational talents. Skilled in consistent communication and interpersonal skills, I foster teamwork and adaptability across roles, driving positive outcomes and nurturing growth.
Overview
2
2
years of professional experience
Work History
In-Home Child Caregiver
Jessica Hood
11.2022 - Current
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Established positive relationships with children by engaging in interactive play sessions and offering emotional support as needed.
- Developed strong communication with parents to keep them informed of their child''s progress and any concerns.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Server
Early Edition
05.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Private Music Teacher
Self-employed
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
- Improved student musicianship by incorporating a variety of teaching methods and techniques.
- Planned and executed targeted lesson plans to instruct on music theory and performance.
- Assessed student performance and provided constructive feedback to guide progress.
- Incorporated creative activities into lessons to engage students and spark interest in music.
- Enhanced students'' understanding of music theory through engaging activities and exercises.
Library Assistant Volunteer
Manhattan Public Library
06.2023 - 08.2023
- Assisted patrons in locating resources, increasing overall satisfaction with library services.
- Collaborated with librarians to plan and execute engaging programs for children, teens, and adults.
- Enhanced patron experience by providing friendly and efficient customer service.
- Promoted a positive learning environment by creating visually appealing displays that highlight new arrivals or thematic topics within the library''s collection.
- Completed daily administration tasks for accurate, reliable records.
- Maintained clean, safe library environments for optimized customer comfort.
- Explained library policies and procedures to new patrons, maintaining positive, safe environments.
Student Ministry Volunteer
New Hope Church
06.2023 - Current
- Enhanced spiritual growth by organizing and leading weekly Bible studies for students.
- Evaluated current programming effectiveness regularly and provided feedback to adult leaders; assisted in implementing necessary changes for improved ministry outcomes.
- Created an inclusive environment where diverse perspectives were welcomed and valued, promoting unity within the ministry.
- Facilitated small group discussions among students to help them apply biblical truths to their daily lives.
- Supported fun, interactive environment for learning and ministry.
Education
Manhattan High School
Manhattan, KSSkills
- Strong Work Ethic
- Exceptional customer service
- Transactions and Cash Handling
- Hospitality service expertise
- Strong communication skills
- Adaptable and Flexible
- Excellent attention to detail
- Patience and Empathy
- Organizational skills
- Team Collaboration
- Interpersonal Skills
- Discipline and Dedication
Interests & Hobbies
I have been running since I was in early elementary school and now compete for the track and XC teams at MHS! I love hiking and being outside, and I climbed Mt. Elbert, Colorado's tallest peak, a couple years ago. Some of my other favorite ways to spend time are reading classic literature, such as Jane Austen's novels and my all-time favorite 'Jane Eyre', and spending time with friends.
Additional Information
Joyce Amtoft: (785)317-1058 1928 Humboldt Street, Manhattan, KS
Jessica Hood: (785)342-0000 5788 Elbo View, Manhattan, KS
Matt Spade: (785)851-0296 2920 James Street, Manhattan, KS
Dr. David Littrell: (785)770-0195 7145 Cedar Creek Road, Manhattan, KS
Timeline
Library Assistant Volunteer
Manhattan Public Library
06.2023 - 08.2023
Student Ministry Volunteer
New Hope Church
06.2023 - Current
In-Home Child Caregiver
Jessica Hood
11.2022 - Current
Server
Early Edition
05.2022 - 08.2022
Private Music Teacher
Self-employed
Manhattan High School