Amy Kessel
Brooks,Ky
Summary
I enjoy a fast-paced work environment with my detailed orientated skills, I am superior with my customer service and telephone skills. Proficiency is key in my work ethic as I thrive well in a team or solo work setting. I excel at multitasking, medical coding and billing procedures.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Teller
Beacon Community Credit Union
Louisville, Ky
03.2023 - 11.2024
- I began as a teller and filled in on the teller line as needed. Opening, Closing and maintaining members accounts. Answering phones and assisting members with questions, concerns or issues with their accounts. Including Debit Card issues. Worked along side other departments to ensure our members got the best possible service and experience. Filing and maintaining making sure that closed accounts were properly handled and pulled to be stored away. Assisted with branch opening and closing duties, trained new employees on our systems.
- Melissa Elder
- (502) 366-6022
Assistant
Bullitt County Attorney's Office
Shepherdsville, Ky
10.2021 - 08.2022
- Answering Phones, Assisted Attorney's with filing and drawing up paperwork, taking payments for Child Support and delinquent Property Taxes, assisting clients in filing Criminal Complaints or Applying for Child Support, received and distributed any incoming and outgoing mail or parcels for the all-office staff.
- Rob Flaherty
- (502) 543-1505
Assistant
Roby Country Gardens
Bardstown, KY
02.2017 - 09.2017
- Balancing delivered Invoices with products, taking and processing product orders by phone and in office, printing invoices and filing, banking deposits of accounts and organizing routes for drivers.
- Lisa Roby
- (502)348-1188
Clerk
Nelson Co Health Department
Bardstown, KY
09.2016 - 02.2017
- Clerk duties that included answering phones, scheduling appointments, managing WIC accounts, birth and death records, creating files and patient check ins and outs.
- Tammi Moore
- (502)348-3222
Housekeeper
Self Employed Housekeeper
03.2013 - 09.2016
Front Desk Receptionist
Hodgenville Clinic
Hodgenville, KY
01.2011 - 02.2013
- Front Desk Receptionist duties including patient care, answering phones, filing records, insurance coding and billing, workers compensation claim forms filing. Worked with Microsoft MD.
Education
Certificate - Medical Assisting
Kentucky School of Phlebotomy
Louisville, KY01-2026
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Vital sign monitoring
- Patient assessments
- Adaptable
- Patient flow management
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Teller
Beacon Community Credit Union
03.2023 - 11.2024
Assistant
Bullitt County Attorney's Office
10.2021 - 08.2022
Assistant
Roby Country Gardens
02.2017 - 09.2017
Clerk
Nelson Co Health Department
09.2016 - 02.2017
Housekeeper
Self Employed Housekeeper
03.2013 - 09.2016
Front Desk Receptionist
Hodgenville Clinic
01.2011 - 02.2013
Certificate - Medical Assisting
Kentucky School of Phlebotomy