Amy Kline
Kansas City,MO
Summary
Compassionate professional with many years of experience coordinating community programs and allocating resources. Dedicated to excellent patient care through an empathetic approach. Thrives in team-based or independently-motivated settings.
Overview
8
8
years of professional experience
Work History
Youth Program Assistant
MU Extension, 4-H
05.2022 - 06.2024
- Mentored youth on personal development topics such as goal setting, decision making, conflict resolution, communication skills.
- Developed and implemented a comprehensive youth development program.
Marketing Representative
Harrah's North Kansas City
03.2020 - 02.2022
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Tasting Room Associate
Jowler Creek Winery
07.2019 - 07.2021
- Provided customers with detailed information about the winery's products and services.
- Greeted visitors to the tasting room, answered questions and provided assistance as needed.
Territory Supervisor
Hallmark Cards
07.2016 - 01.2020
- Conducted regular store visits to ensure best practices were being followed, providing guidance and training as needed.
Education
Business Administration and Management, General
Metropolitan Community College-Maple Woods
01.2020
Skills
- Retail Merchandising Expertise
- Communication
- Team Leadership
- Customer Engagement
- Strategic Planning
- People Management
- Customer Engagement in Retail
- Volunteer Management
- Customer Service
- Attention to Detail
- Relationship Building
- Collaboration and Teamwork
- Self Motivation
- Accountability
References
References available upon request.
Timeline
Youth Program Assistant
MU Extension, 4-H
05.2022 - 06.2024
Marketing Representative
Harrah's North Kansas City
03.2020 - 02.2022
Tasting Room Associate
Jowler Creek Winery
07.2019 - 07.2021
Territory Supervisor
Hallmark Cards
07.2016 - 01.2020
Business Administration and Management, General
Metropolitan Community College-Maple Woods
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