Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Alferez

West Palm Beach,FL

Summary

Detail-oriented team player with organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Youth Program Assistant

Marine Corps Civilian Services
09.2023 - 05.2024
  • Assisted supervisor by completing administrative and clerical tasks for program.
  • Managed administrative tasks, including attendance tracking, checklists and parent communication, ensuring accurate records and timely updates.
  • Participated in ongoing professional development opportunities to stay current on best practices for youth programming and support strategies.
  • Compiled monthly reports outlining achievements made within each program, providing valuable data to inform future planning and decision-making processes.
  • Tracked participant progress throughout the duration of the program using assessments and evaluations; collaborated with team members to adapt programming accordingly.

Hairstylist

Onsite Studio / Hair by Scott
01.2016 - 06.2022
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Processed payments, entering sales in register for prompt customer service.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Organized sales area and work station to showcase products and boost sales.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Actively promoted salon specials and services through social media channels to increase bookings and attract new clients.
  • Assisted management team with marketing initiatives targeting new clientele within the community surrounding the salon location.
  • Revitalized the salon''s social media presence by curating engaging content showcasing the team''s work, resulting in increased online bookings and brand visibility.
  • Contributed creative ideas for salon window displays, attracting potential clients and showcasing current trends in hair design.
  • Increased revenue through effective customer service and inventory management.

Retail Merchandiser

Sephora / Salon Centric, L'Oreal
12.2019 - 06.2021
  • Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
  • Trained in setting up displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Stocked shelves to match planogram images and instructions.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Stocked designated items on shelves, end caps and displays.
  • Generated reports on counting processes, accounting and surplus records, product damages and product returns for management/corporate review.
  • Picked and packed order items.
  • Supported loss prevention efforts, identifying potential cases of theft or fraud and following established procedures to address these situations.
  • Contributed to team success by consistently meeting or exceeding sales targets through upselling techniques and effective product presentation.
  • Ensured proper execution of promotional campaigns by following detailed guidelines from corporate headquarters and brand partners.
  • Supported store management with daily operations, including opening/closing procedures.
  • Executed seasonal visual merchandising updates to create an engaging shopping experience for customers during key retail periods.
  • Managed and maintained purchase orders and invoices.
  • Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.

Education

Cosmetology

Florida Career College
Orlando
06.2018

Skills

  • Customer Service
  • Attention to Detail
  • Adaptability and Flexibility
  • Retail Sales
  • Store Opening and Closing
  • Retail Store Operations
  • Display building
  • Merchandise Receiving and Handling
  • Documentation and Reporting

Timeline

Youth Program Assistant

Marine Corps Civilian Services
09.2023 - 05.2024

Retail Merchandiser

Sephora / Salon Centric, L'Oreal
12.2019 - 06.2021

Hairstylist

Onsite Studio / Hair by Scott
01.2016 - 06.2022

Cosmetology

Florida Career College

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Sandra Alferez