Amy Johnson
Meyer Foods Management
Indianapolis,IN
27
years of professional experience
Results-driven L&D director known for aligning training with business goals, SOPs, and safety standards. Led development pathways, mentored emerging leaders, and improved employee engagement through targeted learning solutions.
Work History
Director of Learning and Development
11 Years 5 Months- Led learning strategy for onboarding, compliance, and role-specific training across multi-site food service operations.
- Partnered with operations leaders to identify skill gaps and tailor development plans for front-line teams.
- Designed curriculum updates to align training content with SOPs, safety requirements, and operational standards.
- Managed LMS content, user assignments, and training records to support accurate tracking and audit readiness.
- Facilitated instructor-led sessions and manager coaching to strengthen performance and consistency.
- Evaluated training effectiveness through feedback, assessments, and process reviews to improve program delivery.
- Standardized onboarding materials and job aids to accelerate ramp-up for new hires.
- Supported cross-functional initiatives to improve employee engagement, retention, and internal advancement pathways.
- Collaborated with department heads to identify skill gaps and develop targeted training solutions.
- Streamlined onboarding processes for new hires, resulting in reduced time to productivity.
- Increased employee satisfaction scores related to career development opportunities by implementing a transparent internal promotion process.
- Aligned organizational goals with individual performance objectives through effective coaching and feedback sessions.
- Mentored junior team members, fostering their growth and increasing departmental expertise.
- Enhanced employee performance by designing and implementing comprehensive learning programs.
- Delivered engaging presentations and workshops at industry conferences, promoting the organization as a thought leader in learning and development strategies.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Directed training programs and development paths for managers and supervisors.
- Trained staff during demonstrations, meetings, conferences, and workshops.
Multi-Unit General Manager
3 Years 2 Months- Directed multi-unit operations to maintain consistent service standards and daily workflow
- Analyzed sales and labor reports to improve scheduling and cost control
- Developed store managers through coaching, performance reviews, and accountability expectations
- Implemented operational procedures to strengthen compliance, accuracy, and guest experience
- Coordinated inventory management across locations to reduce shortages and waste
- Resolved escalated issues with prompt decision-making and cross-functional communication
- Trained leadership teams on company policies, reporting tools, and service expectations
- Monitored financial results and adjusted staffing plans to support profitability
- Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
- Optimized scheduling practices for better coverage during peak hours, enhancing both staff productivity and customer satisfaction rates.
- Enhanced employee satisfaction through the development of comprehensive training programs and performance evaluations.
- Ensured safety protocols were consistently enforced to protect both employees and customers, minimizing accidents or incidents.
- Created a culture of accountability across all units by setting clear expectations for team members at every level within the organization.
Training General Manager
11 Years 9 Months- Developed training materials to support consistent instruction across departments and locations.
- Directed onboarding programs to ensure new managers understood operational standards and daily workflows.
- Evaluated staff performance to identify coaching needs and reinforce service expectations.
- Coordinated schedules, priorities, and resources to maintain efficient training operations.
- Mentored emerging leaders through hands-on guidance and clear performance feedback.
- Monitored training effectiveness and refined content based on operational needs.
- Collaborated with leadership to align development goals with business objectives.
Education
Master of Science - Organizational Supervision And Leadership
- [Number] GPA 4.0
- Professional Development: Certificate - Human Resource Development
Bachelor of Arts - General Studies
- [Number] GPA 3.8
- Professional Development: Certificate - Human Resource Management
Skills
E-learning development
Curriculum design
Instructional strategies
Performance management
Course design
Training delivery
Learning analytics
Adult learning principles
New employee training
Staff training
Coaching and mentoring
Adaptive learning
Classroom management
Timeline
Director of Learning and Development
Meyer Foods Management
05.2015 - CurrentRead More
Multi-Unit General Manager
Simon Property Group
03.2012 - 05.2015Read More
Training General Manager
Huse Inc.
06.1999 - 03.2011Read More
Purdue University
Master of Science from Organizational Supervision And Leadership
Read More
Indiana University, Purdue University Indianapolis
Bachelor of Arts from General Studies
Read More