Amy Lamm
Monticello,IL
Summary
Dedicated Dental professional with multiple years of experience. Dependable and quick-learning team player who is known for excellent customer service and is confident and enjoys working in all aspects of patient care.
Overview
19
19
years of professional experience
Work History
Front Desk Receptionist
Affiliates in Oral & Maxillofacial Surgery
06.2013 - Current
- Greeted and checked in patients for their scheduled appointment
- Provided friendly customer service, including answering phones, scheduling appointment and answering questions.
- Verified Insurance, checked claim status
- Prepared the patient for the doctor to see, including: Going over health history/medications, took vital signs and explained surgical procedures to patients.
- Cleaned and stocked exam rooms
- General office duties
Scheduling Coordinator
Mitchem Dental
01.2006 - 06.2013
- Welcoming patient to the practice
- Provided friendly customer service, including answering phones, scheduling appointments and answering questions
- In charge of the hygienist schedule and recall, always making sure that when there was a cancellation, it was filled.
- General office duties
Education
High School Diploma -
Centennial High School
Champaign, IL 05.1989
Skills
- Punctual and Reliable
- Excellent Customer Service
- Caring and understanding of patients needs
- Dental Radiography
- Electronic Dental Record (EDR)
- CPR Certified
Timeline
Front Desk Receptionist
Affiliates in Oral & Maxillofacial Surgery
06.2013 - Current
Scheduling Coordinator
Mitchem Dental
01.2006 - 06.2013
High School Diploma -
Centennial High School
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