Amy Lavasseur

• Maintaining the commitment of delivering and picking up packages along with providing quality customer service
• Sorting packages in accordance to drop off points and the route taken, loading the vehicle with packages for delivery in the area assigned
• Properly arranging boxes and other parcels to ensure the safety of the vehicle and cargo
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Collected, arranged, and input information into database system.

• Scanned, sorted and distributed incoming and outgoing mail
• Maintained filing system for various types of mail and organized mail for easy retrieval.

• Provided crisis management and intervention during emergency situations.
• Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
• Promoted culture of respect and understanding among residents.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Maintained inventory of office supplies and placed orders.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
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• Used necessary tools and power equipment to remove unwanted and diseased trees and invasive plants.
• Worked on various habitat restoration projects throughout the state

• Performed clerical duties associated with the logistics of freight and personnel movements
• Coordinated and monitored movement of personnel and cargo throughout country.

• Transportation Specialist operated all wheeled vehicles and equipment over rough terrain and roadways in support of combat operations
• Responsible for passengers and cargo during transportation
• Responsible for proper inspection of vehicle and equipment

Primary MOS

88m Transportation Specialist

• Trained in vehicle operations, navigation and radio communications
• Supervised and operated wheel vehicles to transport personnel and cargo.

Secondary MOS

92A, Automated Logistical Specialist:

(2007-2008)

• Proficient in using the SARSS system to manage inventory and track equipment records
• Receiving and inspecting deliveries, storing items properly, issuing supplies to authorized personnel, and maintaining accurate records of inventory levels.