Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Amy Leon

Metter,GA

Summary

A dedicated, hardworking, responsible, skilled employee who is always committed to any job given. Excellent communication skills, and the ability to form bonds with customers and clients, which results in positive numbers in sales. Have a great sense of organization. Strong work ethic, able to adapt to any work environment, with an upbeat, positive attitude. Committed to continuous learning and development.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Associate

IHS Pharmacy & Gifts
Metter, GA
11.2024 - Current
  • Open the IHS soda fountain area by turning on the lights, opening the signs, and unlocking the doors.
  • Prepare coffees and a variety of other beverages.
  • Bake and prepare pastries.
  • Assist customers while shopping and checking out by providing a helping hand.
  • Resolve any customer problems or concerns.
  • Answer phone calls from suppliers and customers.
  • Tract inventory.
  • Keep the soda fountain area clean and organized.

Insurance Agent/Customer Service Representative

Progressive
Metter, US
08.2021 - 08.2022
  • Sale and quote insurance plans
  • Sale and quote home/commercial appraisals
  • Schedule and arrange meetings and all other appointments
  • Customer service (calls, emails, walk ins)
  • Develop a filling system
  • Handle financial accounts and documents
  • Maintain a professional office setting
  • Operate different technologies with different software programs

Education

High school diploma -

Metter High School
05.2021

Skills

  • Microsoft Office
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Excel
  • Customer service
  • Communication
  • Problem solving
  • Office management
  • Beverage preparation
  • Inventory management
  • Insurance quoting

Certification

Microsoft Office Specialist

Honors Science

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Customer Service Associate

IHS Pharmacy & Gifts
11.2024 - Current

Insurance Agent/Customer Service Representative

Progressive
08.2021 - 08.2022

High school diploma -

Metter High School

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