Dependable professional with extensive experience in client interaction, patient advocacy, and high-acuity support. Skilled in de-escalation, attention to detail, and time management. Committed to maintaining safety, dignity, and efficient client flow.
Work History
Emergency Department Technician
2 Years 3 Months
Ridge View Medical Center | 08.2024 - Current
Monitored vital signs, documented observations, and reported changes promptly to clinical staff.
Performed EKGs, specimen collection, and other point-of-care support procedures accurately.
Assisted with patient transport, positioning, and transfers in fast-paced emergency department settings.
Prepared treatment rooms, stocked supplies, and maintained readiness for incoming patient care needs.
Register Patients into the EPIC systems including Insurance interface.
Assisted with resuscitation, CPR, and emergency airway procedures.
Developed courteous and effective working relationships.
Identified issues, analyzed information, and provided solutions to problems.
Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
Provided professional services and support in a dynamic work environment.
Delivered services to customer locations within specific timeframes.
Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Emergency Room Technician
13 Years 1 Month
Fairview Ridges Hospital Emergency Department | 08.2013 - 09.2026
Monitored vital signs and reported critical changes to nursing staff promptly.
Alleviated patient anxiety, providing clear explanations of procedures and answering questions.
Collected specimens and completed point-of-care testing accurately under pressure.
Performed patient transport, transfers, and safe repositioning throughout emergency department.
Applied EKG leads and supported cardiac monitoring for emergent patient evaluations.
Supported patient comfort, safety, and dignity during high-acuity care events.
Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
Education
Bachelor of Arts - Psychology
University of Minnesota, Morris | Morris, MN
Diploma - Paramedic Technology
Century College | White Bear Lake, MN
Skills
Case information confidentiality
Client support
Effective communication
Problem-solving
Crisis intervention
Conflict resolution
Teamwork
Attention to detail
Time management
Building rapport
Certification
American Heart Association ACLS, BLS, and PALS Instructor and also Training Center Faculty for MnSCU.