Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Amy Lieske

Glencoe Regional Health
Henderson,MN
1
Certification
33
years of professional experience

Dependable professional with extensive experience in client interaction, patient advocacy, and high-acuity support. Skilled in de-escalation, attention to detail, and time management. Committed to maintaining safety, dignity, and efficient client flow.

Work History

Emergency Department Technician

2 Years 3 Months
Ridge View Medical Center | 08.2024 - Current
  • Monitored vital signs, documented observations, and reported changes promptly to clinical staff.
  • Performed EKGs, specimen collection, and other point-of-care support procedures accurately.
  • Assisted with patient transport, positioning, and transfers in fast-paced emergency department settings.
  • Prepared treatment rooms, stocked supplies, and maintained readiness for incoming patient care needs.
  • Register Patients into the EPIC systems including Insurance interface.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Implemented crisis intervention techniques when needed, de-escalating potentially dangerous situations effectively.

AHA Advance and Basic Level Insstructor

33 Years 3 Months
Glencoe Regional Health | 08.1993 - Current
  • Developed courteous and effective working relationships.
  • Identified issues, analyzed information, and provided solutions to problems.
  • Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
  • Provided professional services and support in a dynamic work environment.
  • Delivered services to customer locations within specific timeframes.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.

Emergency Room Technician

13 Years 1 Month
Fairview Ridges Hospital Emergency Department | 08.2013 - 09.2026
  • Monitored vital signs and reported critical changes to nursing staff promptly.
  • Alleviated patient anxiety, providing clear explanations of procedures and answering questions.
  • Collected specimens and completed point-of-care testing accurately under pressure.
  • Performed patient transport, transfers, and safe repositioning throughout emergency department.
  • Applied EKG leads and supported cardiac monitoring for emergent patient evaluations.
  • Supported patient comfort, safety, and dignity during high-acuity care events.
  • Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.

Education

Bachelor of Arts - Psychology

University of Minnesota, Morris | Morris, MN

Diploma - Paramedic Technology

Century College | White Bear Lake, MN

Skills

Case information confidentiality
Client support
Effective communication
Problem-solving
Crisis intervention
Conflict resolution
Teamwork
Attention to detail
Time management
Building rapport

Certification

American Heart Association ACLS, BLS, and PALS Instructor and also Training Center Faculty for MnSCU.

Timeline

Emergency Department Technician

Ridge View Medical Center
08.2024 - CurrentRead More

Emergency Room Technician

Fairview Ridges Hospital Emergency Department
08.2013 - 09.2026Read More

AHA Advance and Basic Level Insstructor

Glencoe Regional Health
08.1993 - CurrentRead More

University of Minnesota, Morris

Bachelor of Arts from Psychology
Read More

Century College

Diploma from Paramedic Technology
Read More
Amy Lieske