Amy Linhorst
Perryville,MO
Summary
Accomplished Health Coach and Medical Assistant at Ste. Genevieve County Memorial Hospital, adept in nutritional knowledge and interpersonal relationship building. Excelled in fostering long-term client success, reducing wait times, and promoting healthy lifestyles. Proven track record in collaborative teamwork and motivational interviewing, enhancing patient care and community health engagement.
Overview
16
16
years of professional experience
Work History
Health Coach
Ste. Genevieve County Memorial Hospital
05.2021 - Current
- Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
- Implemented stress-reduction techniques into coaching sessions for improved mental well-being among clients.
- Maintained records of clients' health progress and compared to health goals.
- Maintained thorough documentation of client interactions to ensure continuity of care and track progress effectively.
- Established strong rapport with diverse clientele, fostering trust and open communication during coaching sessions.
- Assisted clients in finding new ways to inspire healthier habits.
- Developed group workshops on various health topics, increasing community engagement and promoting healthy lifestyles.
Medical Assistant
Ste. Genevieve County Memorial Hospital
03.2008 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Dietitian Scheduler
Ste. Genevieve County Memorial Hospital
04.2022 - 01.2024
- Called and verified insurance benefits before scheduling the patient.
- Confirmed appointments, communicated with clients, and updated client records.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Education
Associate Of Business Administration - Business Administration
Hickey College
St Louis, MOMedical Assistant
US Career Institute
Online Medical Assistant Program05.2020
Skills
- Nutritional knowledge
- Behavior Modification Techniques
- Motivational Interviewing
- Interpersonal relationship building
- Collaborative Teamwork
- Goal Setting Abilities
- Conflict Resolution Strategies
- Active listening techniques
- Group Coaching Dynamics
Timeline
Dietitian Scheduler
Ste. Genevieve County Memorial Hospital
04.2022 - 01.2024
Health Coach
Ste. Genevieve County Memorial Hospital
05.2021 - Current
Medical Assistant
Ste. Genevieve County Memorial Hospital
03.2008 - Current
Associate Of Business Administration - Business Administration
Hickey College
Medical Assistant
US Career Institute
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