Amy Locklear
Monroe,North Carolina
Summary
Experienced Crew Leader brings 15+ years of applying exceptional customer service, conflict mediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level-headed strategies. Responsive and resilient team player with adaptable and resourceful mindset.
Overview
25
25
years of professional experience
Work History
Crew Leader
Sonic Drive-In
Monroe
05.2024 - 07.2024
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Provided customer service and was involved in training new team members each month
- Offered strong customer service skills, keeping customers satisfied and increasing sales.
Line Leader
Perdue Farms, Inc.
Rockingham
09.2022 - 06.2023
- Managed the work of employees, increasing crew efficiency
- Improved equipment maintenance and safety standards by [x]%, which resulted in a [x]% reduction in maintenance costs.
Machine Operator
NOVIPAX LLC
Rockingham
02.2018 - 03.2020
- Ensured all product specifications were met
- Prepared floor for future projects and processed new customer orders
- Managed the work of employees, increasing crew efficiency
- Maintained a clean and safe work environment.
Deli/Bakery Manager, Cashier, Bookkeeper
Food Lion
Monroe
08.1999 - 04.2010
- Offered strong customer service skills, keeping customers satisfied and increasing sales
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
Education
High School Diploma - Business Management
James Madison High
Monroe, NC06.2001
Skills
- Warehouse experience
- Computer skills
- Multitasking and Organization
- Client Relations and Customer Service
Timeline
Crew Leader
Sonic Drive-In
05.2024 - 07.2024
Line Leader
Perdue Farms, Inc.
09.2022 - 06.2023
Machine Operator
NOVIPAX LLC
02.2018 - 03.2020
Deli/Bakery Manager, Cashier, Bookkeeper
Food Lion
08.1999 - 04.2010
High School Diploma - Business Management
James Madison High