Amy Logan
Ninety Six,SC
Summary
Experienced Clinical Nurse Leader with five years in patient care management. Trained staff, implemented best practices, and enhanced communication across departments to improve patient outcomes and operational efficiency. Skilled OB Coordinator in electronic health records, patient scheduling, and interdisciplinary collaboration, focused on optimizing patient care and quality improvement initiatives.
Overview
25
25
years of professional experience
1
1
Certification
Work History
OB Coordinator
Self Regional Healthcare
Greenwood, SC
04.2024 - Current
- Coordinated patient scheduling and managed appointment confirmations for efficient operations.
- Communicated effectively with healthcare professionals to facilitate patient care processes.
- Supported patient intake by collecting medical histories and verifying insurance information.
- Managed electronic health records, ensuring accurate data entry and retrieval.
- Collaborated with staff to streamline administrative workflows and improve service delivery.
- Facilitated cross-departmental communication to resolve issues promptly.
- Resolved customer complaints in a timely manner while upholding company standards.
- Created educational materials to inform patients about services and health programs.
- Assigned tasks to team members based on their strengths and workload., setting priorities and goals.
- Guided employees in handling difficult or complex problems.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Researched and prepared reports for management and governmental agencies.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
Clinical Nurse Leader
Self Regional Healthcare
Greenwood , SC
09.2018 - 04.2024
- Coordinated patient care plans with interdisciplinary teams for optimal outcomes.
- Educated patients and families on health management and disease prevention strategies, empowering them to make informed health decisions.
- Assessed patient conditions and developed tailored nursing interventions daily.
- Facilitated staff training sessions to enhance clinical skills and knowledge retention, improving overall team competency and patient care.
- Implemented evidence-based practices to improve nursing protocols and procedures.
- Monitored patient progress and adjusted care plans based on clinical observations.
- Collaborated with healthcare providers to ensure comprehensive patient evaluations, enhancing the quality of care provided.
- Maintained accurate medical records in compliance with healthcare regulations and standards.
- Managed financial resources allocated for unit equipment or supplies while ensuring they are used efficiently and effectively.
- Monitored quality improvement initiatives related to patient outcomes.
- Assessed, developed and revised policies and procedures related to patient care.
- Developed, implemented and evaluated evidence-based practice protocols.
- Attended meetings with hospital administrators, attending physicians, directors of nursing services to discuss current issues in the department and unit.
- Acted as a liaison between the health care team, patients and families.
- Collaborated with physicians and other healthcare professionals on best practices for patient care delivery.
- Served as a resource person for nursing staff providing guidance and support related to clinical issues.
- Coordinated daily operations of assigned unit or department.
- Mentored new nurses in their transition to a clinical nurse leader role.
- Analyzed data collected from performance improvement activities for trends or patterns.
- Planned staffing needs based on acuity levels, census changes and skill mix requirements.
- Conducted educational sessions for nurses regarding clinical practices, standards of care and professional development.
- Evaluated the effectiveness of nursing interventions by monitoring patient responses.
- Provided clinical leadership to nursing staff and other healthcare team members.
- Reviewed medical records for accuracy, completeness and compliance with established regulations.
- Participated in research projects that focused on improving patient safety and outcomes.
- Provided direct patient care during staffing shortages.
- Assessed patient care needs and developed individualized plans of care accordingly.
- Utilized technology systems such as EMRs or electronic health records to document findings accurately.
- Identified opportunities for process improvements to enhance operational efficiency.
- Interpreted diagnostic tests results to determine appropriate interventions.
- Developed and arranged continuing education opportunities for staff to increase knowledge and skills.
- Attended facility education workshops and programs.
- Identified physical, emotional and social needs of patients during daily planning and addressed critical issues immediately.
- Provided strong leadership and guidance to nurses.
- Collaborated with management teams in order to implement and evaluate programs and services.
- Assessed performance of nursing staff and built educational initiatives to enhance competency of teams and individual professionals at clinical and operational levels.
- Completed daily rounds of nursing department while upholding acceptable nursing standards.
- Provided patients and loved ones with information about conditions, treatments, possible outcomes and at-home care.
- Supervised hiring, training, and development of nursing and staff.
- Mentored and coached nursing staff, listening to concerns and providing counsel.
- Maintained quality care systems, standards and HIPAA confidentiality.
- Facilitated communication by providing information and counseling to families.
- Evaluated performance of staff nurses, contributing to professional development.
- Organized department in accordance with administrative guidelines to provide specified nursing services to meet legal, organizational, and medical staff guidelines.
- Collaborated with department managers to correct problems and improve services.
- Educated patients about treatment care plans.
- Delegated clinical and managerial responsibilities to staff.
- Promoted self-advocacy in patients to aid in mitigating family and healthcare-provider relationships throughout treatment.
- Completed thorough and accurate documentation of care in full compliance with standards.
- Oversaw primary care, case management and medication management.
- Promoted team education, audited services, monitored medications and oversaw wound care to meet department and facility objectives.
- Contributed to nursing assessments, certified nursing assistant training and orientation programs.
- Established rapport with medical and clinical staff and administration.
- Established and maintained positive relationships with residents, physicians, hospital staff, patients and families.
- Completed comprehensive physical evaluations to prioritize treatments and make effective nursing assignments.
- Planned treatments and carried out physical and pharmacological interventions.
- Conferred with physicians during rounds, advised each on condition of patients and coordinated necessary diagnostic assessments to accomplish patient care goals.
- Learned and effectively responded to emergency codes in a fast-paced hospital environment.
- Reviewed charts for accuracy to reduce errors and verify completion of updates.
- Evaluated patient care needs, prioritized treatment and maintained patient flow.
- Collaborated with other health care professionals and service providers to drive optimal patient care.
- Maintained patient records and verified patient privacy and clinical compliance to minimize data breaches.
- Developed and maintained departmental policies, procedures or patient care standards based on evidence-based practice guidelines or expert opinion.
- Maintained departmental policies, procedures or infection control standards.
- Consulted other health care providers in patient discharge, patient care or clinical procedures.
- Evaluated quality and effectiveness of nursing practice or organizational systems.
- Planned, evaluated or modified treatment programs by observing and interviewing patients or analyzing patient records.
- Offered clinical recommendations to physicians, other healthcare providers or healthcare organizations.
- Read current literature and participated in professional organizations and conferences to keep abreast of nursing developments.
Staff/Lead Nurse
Self Regional Healthcare
Greenwood , SC
07.2001 - 09.2019
- Supervised nursing staff to enhance patient care quality and ensure safety standards.
- Coordinated patient admissions, discharges, and transfers to streamline patient flow and minimize delays.
- Trained new nurses on protocols and hospital policies effectively.
- Collaborated with interdisciplinary teams to optimize patient outcomes.
- Managed medication administration and monitored patient reactions closely.
- Conducted assessments to evaluate patient needs and develop care plans.
- Reviewed medical records to ensure compliance with healthcare regulations.
- Ensured compliance with all applicable regulations, laws and standards of practice pertaining to nursing care.
- Responded promptly to emergency situations involving patients' health or safety.
- Participated in multidisciplinary meetings to discuss complex cases or review policies and procedures.
- Assisted in the training of new nurses by providing instruction on proper techniques and procedures related to patient care.
- Coordinated with other healthcare professionals to provide comprehensive patient care.
- Provided emotional support to patients who were dealing with difficult diagnoses or life changing events.
- Performed regular assessments of patients' physical condition using accepted criteria for determining changes in health status.
- Maintained accurate records of patient medical histories as well as treatments administered or medications prescribed.
- Evaluated outcomes of nursing interventions against established goals and objectives.
- Assumed responsibility for overseeing day-to-day activities within the unit such as shift assignments and workload distribution.
- Actively participated in continuing education programs designed to enhance knowledge base and stay current on best practices.
- Identified areas of improvement needed within the department and developed action plans accordingly.
- Monitored progress notes for accuracy, completeness and compliance with established policies and procedures.
- Provided clinical expertise and leadership to ensure quality patient care was delivered in a safe and effective manner.
- Supervised daily operations within the department, including staffing schedules, equipment maintenance, budgeting and inventory control.
- Resolved conflicts between staff members while ensuring positive morale among personnel.
- Developed and implemented patient care plans, guiding nursing staff to deliver tailored and effective services.
- Solicited medical history information from patients to provide best and most effective medical advice.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Organized and stocked clinical workstations with necessary medical supplies to ensure readiness for patient care. and procedure rooms with necessary supplies.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Education
Master of Science - Nursing, Clinical Nurse Leader
Lander University
Greenwood, SC05-2019
Bachelor of Science - Nursing
Lander University
Greenwood, SC05-2001
Skills
- Electronic health records
- Patient scheduling
- Healthcare communication
- Staff training
- Policy implementation
- Interdisciplinary collaboration
- Quality improvement
- Regulatory compliance
- Case management
- Problem solving
- Effective communication
- Emotional intelligence
- Conflict resolution
- Time management
- Information collection
- Team collaboration
- Data entry
- Presenting ideas and plans
- Best practices implementation
- Verbal and written communication
- Process improvement
- Attention to detail
- Client coordination
Certification
Clinical Nurse Leader
Timeline
OB Coordinator
Self Regional Healthcare
04.2024 - Current
Clinical Nurse Leader
Self Regional Healthcare
09.2018 - 04.2024
Staff/Lead Nurse
Self Regional Healthcare
07.2001 - 09.2019
Master of Science - Nursing, Clinical Nurse Leader
Lander University
Bachelor of Science - Nursing
Lander University