Amy Lorenzen
Sioux City
Summary
Transitioning from corporate training environment, developed extensive skills in program development and team leadership. Adept at creating impactful training and fostering professional growth among operations partners. Seeking to leverage these transferable skills in a Senior Project Manger role.
Overview
13
13
years of professional experience
Work History
Training & Development
Qdoba Restaurant Corporation
10.2021 - Current
- Remote
- Collaborate with Corporate and Franchise partners to deliver comprehensive training programs as well as providing ongoing support to enhance operational excellence and guest service through:
- Field Support
- Build and Develop Certified Trainer Network
- New Franchisee Training
- New Restaurant Opening Support
- Curriculum Development
District Manager
Qdoba Restaurant Corporation
11.2019 - 10.2021
- Supervised various locations, enforcing high-quality standards of operation.
- Growing sales, maximizing profit with oversight of 8 stores and $12mm in annual sales
- Leading restaurant leaders and teams to deliver the brand purpose
- Selecting internal and external talent and supervising training & development
Certified Training General Manager
Qdoba Restaurant Corporation
03.2016 - 11.2019
- Implemented innovative training methods to engage team members and enhance their professional growth.
- Onboarded and trained incoming General and Assistant Managers while maintaining great restaurant operations.
Assistant Manager
Qdoba Restaurant Corporation
06.2015 - 03.2016
- Hired and trained a team of 35 for prototype NRO
- Supervised day-to-day operations to meet Hospitality, Positivity, and Performance expectations.
Support Manager
Red Robin Gourmet Burgers
04.2012 - 06.2015
- Managed daily operations to ensure a positive and safe restaurant environment.
Education
Associate of Applied Science Degree -
Western Iowa Tech Community College
12.2014
High School Diploma -
North High School
Sioux City, IA05.2008
Skills
- Proven Leadership Skills
- Guest Focused Mindset
- Demonstrates Integrity
- Effective Team Collaboration
- Performance Evaluator
- Operational Excellence
- Analytical Problem Solver
- Effective Communicator
Timeline
Training & Development
Qdoba Restaurant Corporation
10.2021 - Current
District Manager
Qdoba Restaurant Corporation
11.2019 - 10.2021
Certified Training General Manager
Qdoba Restaurant Corporation
03.2016 - 11.2019
Assistant Manager
Qdoba Restaurant Corporation
06.2015 - 03.2016
Support Manager
Red Robin Gourmet Burgers
04.2012 - 06.2015
High School Diploma -
North High School
Associate of Applied Science Degree -
Western Iowa Tech Community College