Amy Louise Matthews
East New Market,United States
Summary
Compassionate Registered Nurse with expertise in case management, call triage, and patient assessment across emergency, critical care, surgical, and gastroenterology settings. Delivers comprehensive patient care through effective collaboration with interdisciplinary teams and physicians. Strong skills in developing personalized care plans, coordinating resources, and educating patients on disease management. Recognized for critical thinking and clinical judgment in high-pressure environments, while optimizing quality of care and reducing costs.
Overview
32
32
years of professional experience
Work History
Clinical Office Staff Nurse
University of Maryland/SMG Gastroenterology Office
Easton, MD
11.2023 - Current
- Managed diverse GI patients, including those with irritable bowel syndrome and colorectal cancer, while triaging calls and walk-ins to ensure timely access to care providers.
- Triaged patient calls for University of Maryland gastroenterology office nursing team, ensuring timely communication and responses to patient needs.
- Prepared patients for gastroenterology procedures and provider visits by delivering necessary instructions and support, and enhancing patient readiness.
- Entered detailed assessments and vital signs into electronic medical records to maintain comprehensive patient health documentation.
Pre Op Nurse
Midshore Surgical Eye Center
Easton, MD
01.2023 - Current
- Evaluated pre-operative patients' conditions at Midshore Surgical Eye Center for surgical readiness.
- Assessed patient health, reviewed medications, verified consent, initiated IVs, and provided education to ensure pre-operative readiness.
- Conducted pre-operative assessments to ready patients for surgery for cataract and ophthalmic surgery.
- Prepared patients for eye surgery with pre-op assessments and chart reviews.
- Reviewed medical histories, medications, and allergies before eye procedures.
- Collected medical histories, allergies, and current medications for surgical clearance.
- Monitored vital signs to ensure patient safety and communicated concerns to surgeons and anesthesia staff.
Endoscopy Center Staff Nurse per diem
Peninsula Regional Medical Center/Tidal Health
Salisbury, MD
05.2020 - 12.2025
- Endoscopy Nurse is experienced in delivering high-quality gastrointestinal care with precision, attention to safety, and patient compassion. Skilled in assisting with GI and pulmonary surgical procedures and endoscopic care. Communicates effectively with patients and families, providing a thorough understanding of endoscopic and pulmonary procedures and findings. Assisted with patient education and preoperative, intraoperative, and postoperative care. Communicates with patients and healthcare team members to provide safe and effective care for outpatient and inpatient procedures in gastroenterology and pulmonary services across outpatient and hospital settings. Assisted physicians and surgeons during endoscopic, pulmonary, and other procedures requiring partial and complete patient sedation. Prepared, maintained, and assisted with endoscopic and pulmonary components and surgical tools during procedures. Assisted the anesthesia team during procedures and administered medications under supervision to enhance patient safety. Prescreened patients to help achieve optimal surgical outcomes by ensuring they are prepared for scheduled procedures and the recovery process that follow. Performed computer charting and provided direct patient care during pre-op, intra-op, and post-op. Performed IV insertions and drew blood, efficiently managing lab samples to support timely diagnostic processes. Supervised unlicensed personnel, ensuring adherence to safety protocols and quality of patient care. Administered medications according to established protocols.
- Evaluated patient conditions using TidalHealth Peninsula Regional Medical Center nursing protocols to ensure comprehensive assessments.
- Administered medications and treatments following physician orders and safety guidelines
- Tracked vital signs to ensure patient stability during care and reported changes promptly to the care team for timely interventions.
Trauma/Emergency Room Staff Nurse
Peninsula Regional Medical Center
Salisbury, MD
10.2008 - 05.2020
- Staff RN for a Level 3 Trauma Center. Delivered comprehensive medical and mental healthcare to patients across all age groups. Triage ambulance and waiting room patients and prioritize care based on urgency. Extensive experience and thorough understanding of the pathophysiology and pharmacology of critically ill patients. Performs all intake procedures for patients arriving for emergency treatment. Assesses medical symptoms and provides preliminary diagnoses for the on-site medical team according to policy protocols. Assisted medical staff in providing immediate care for heart attack, stroke, trauma, and cardiac arrest patients. Ensures that patients receive proper treatment during medical emergencies by assisting physicians, preparing patients for procedures, administering treatments, and ensuring advanced life support. Operate quickly and efficiently under the direct supervision of the physician-led medical team. Attends to all medical needs, whether emergent, traumatic, or psychiatric, and provides express care. Follows protocols for patient care and ensures best practice guidelines are followed. Administer medication, clean lacerations, take bloodwork, insert IVs, and assist physicians in various emergency procedures. Maintained accurate medical records for all patients treated. Supervised unlicensed personnel to ensure delivery of appropriate medical care. Transported critical patients to testing and other facilities. Maintains mechanically ventilated patients, performs critical care medication titration, and performs life-saving measures when appropriate. Responsible for 1 to 12 patients daily, depending on acuity. Average nurse assignment is 4 to 1, unless in fast track (1-12). Preceptor for new nurses and resource for nursing students coming to the ER. Current certifications include TNCC, PALS, ACLS, and BLS. Engaged with the Emergency Nurses Association (ENA).
- Evaluated and prioritized emergency patients at Peninsula Regional Medical Center using urgent assessment protocols, ensuring timely and effective care.
- Monitored and recorded vital signs during emergency care to ensure patient stability and cardiac rhythms during emergency room care to facilitate prompt medical interventions when necessary.
- Delivered medications and intravenous therapies per physician orders, supporting adherence to patient treatment plans.
66H M9 - Nurse Case Manager/Combat Medic
Maryland National Guard
Reisterstown, United States
09.1994 - 01.2019
- Coordinated nursing case management for Maryland National Guard service members and families, enhancing overall patient care and support.
- Coordinated referrals, appointments, and follow-up care with civilian and military providers.
- Reviewed medical records and documented care plans in military health systems.
- Conducted annual medical screenings for service members in Maryland, certifying soldiers' medical readiness, instructing on preventive health care measures, and facilitating referrals for appropriate follow-up care. Oversees daily operations in the medical clinic, ensuring adequate supplies and personnel are available to complete the mission. Updates and instructs clinic personnel on the latest best-practice guidelines. Ensures compliance with statewide immunization requirements according to military standards. Assisted with body fat analysis and follow-up care. Supervised over ten enlisted soldiers in the medical clinic, managing daily operations and ensuring effective personnel assignments. Resilience Trainer and Assistant Suicide Intervention Team member for the State. Conducted trauma table recertification training for enlisted 68W and trauma table recertification. Part of healthcare team management, providing the best outcomes for service members who do not meet medical retention standards. Led nursing team on mobile missions, including overseas missions. Conducted timely evaluations of service members in the chain of command. Participated in the Army Nurse Corps Association and the National Guard Association of the United States. Former deployed Combat Medic.
66H M9 - Nurse Case Manager at Wounded Warrior Transition Unit
Maryland National Guard / WTU mobilization
Reisterstown, United States
03.2011 - 03.2014
- Nurse Case Manager for the Wounded Warrior Transition Unit in Virginia Beach, Virginia. Managed medical in-processing and out-processing of wounded service members from theater or injured during mobilization support. Key role within the medical transition team. Obtained medical care records and Line of Duty investigation information to support the service member's care plan while in the recovery program. Conducted medical and financial assessments and planned and followed up on goals for the service member and the health care team. Formulated care plans and appointments, provided follow-up, and kept commanders and the health care team up to date on the service member's progress and any issues concerning their physical and mental health care. Supervised service members during medical recovery, facilitated TRIAD and family meetings, and prepared medical review packets for state and federal reviews to ensure comprehensive care. Negotiated REFRAD, MEB, and PEB processes with service members and care teams, prioritizing the needs of the service members and the US Army. Kept the service member's chain of command up to date on progress in compliance with HIPAA regulations. Assisted soldiers with their medical board processes and provided resources for their transition to home and continued service or to military medical retirement. Educated service members and families on transitioning to home, ensuring understanding of available resources and support. Worked with outside agencies to provide modifications needed for the homes or vehicles of service members with disabilities. Utilized military, VA, and civilian health care resources to achieve the best outcomes for service members. Supervised enlisted members of the health care team, conducting timely evaluations and quarterly assessments. Traveled to various locations for mission requirements. Attended the Captain Career Course and the Nurse Case Manager Courses at Fort Sam Houston. In addition, I attended AHLTACHCS training at Fort Eustis. Coordinated nurse education programs, scheduling monthly seminars and maintaining nurse credentials and continuing education folders. Scheduled monthly education seminars and updated nurse credentials and continuing education folders. Contributed as a member of the Army Nurse Corps.
- Supported military operations and assignments through active duty service.
- Oversaw medical case files for Maryland National Guard WTU mobilization soldiers.
- Coordinated treatment plans with providers, commanders, and behavioral health teams to align care strategies with service member needs.
- Reviewed medical records, profiles, and duty limitations to develop tailored care plans that supported recovery and transition.
Staff Nurse/Charge Nurse ICU
Dorchester General Hospital
Cambridge, United States
05.2001 - 10.2008
- Managed 1 to 4 patients based on acuity, delivering optimal care in high-pressure environments. Titrated critical care medications and maintained mechanical ventilation. Recovered post-operative patients. Collaborated with medical team and families to develop comprehensive care plans, enhancing patient recovery and satisfaction. Oversaw care for critically ill patients, ensuring adherence to safety protocols during life-threatening illnesses and surgeries. Ensured proper care for patients and their families while advocating for them. Assessed patient health needs, maintained medical records, administered care, and developed and implemented nursing care plans. Handled medical emergencies, assist physicians, prepare patients for procedures, administer treatments, and ensured advanced life support. Performs IV starts, maintains central lines, and obtain lab samples. Contributed to the CODE BLUE team. Served as charge nurse during shifts. Trained new nurses in critical care protocols, enhancing readiness for high-stakes clinical settings.
LPN/RN Staff/RN Charge
Chesapeake Woods/Genesis Health Care
Cambridge, United States
08.2000 - 05.2001
- Supervised medical care, charted patient data, monitored patients, developed care plans, and implemented treatments, providing high-quality resident care.
Education
Entrepreneurship Small Business Management -
Wilmington University
Wilmington, DE09-2026
Graduate Certificate - Case Management for Human Services
Wilmington University
Wilmington, DE10-2023
Bachelor of Science - Legal Studies
Stevenson University
Owings Mills, MD12-2018
Bachelor of Science - Nursing
Stevenson University/Villa Julie
Owings Mills, MD01-2009
Associate degree - Nursing Registered Nurse
Chesapeake College
Wye Mills, MD05-2001
Occupational Certificate - Nursing/LPN
Chesapeake College
Wye Mills, MD08-2000
Associate degree - Paralegal Studies
Chesapeake College
Wye Mills, MD05-1996
Skills
- Direct patient care
- Electronic health records
- Preoperative care
- Gastroenterology procedures
- Patient advocacy
- Case management
- Clinical triage
- Call triage
- Patient assessment
- Patient evaluations
- Discharge planning
- Medication administration
- Medication monitoring
- Care plan adjustment
- Patient management
- Patient education
- Chronic disease management
- Disease management
- Cardiac management
- Cardiac monitoring
- Documentation skills
- Epic charting
- Critical thinking
- Problem-solving
- Clinical decision making
- Strong clinical judgment
- HIPAA protocols
- Interdisciplinary collaboration
- Resource management
- Care delivery
- Home care management
- Diagnostic test ordering
- Diagnostic tools experience
- CPR/AED
- Advanced cardiac life support
- Patient advocacy
- Patient management
- Preventive healthcare
- Gastroenterology procedures
Personal Information
Title: Registered Nurse
Timeline
Clinical Office Staff Nurse
University of Maryland/SMG Gastroenterology Office
11.2023 - Current
Pre Op Nurse
Midshore Surgical Eye Center
01.2023 - Current
Endoscopy Center Staff Nurse per diem
Peninsula Regional Medical Center/Tidal Health
05.2020 - 12.2025
66H M9 - Nurse Case Manager at Wounded Warrior Transition Unit
Maryland National Guard / WTU mobilization
03.2011 - 03.2014
Trauma/Emergency Room Staff Nurse
Peninsula Regional Medical Center
10.2008 - 05.2020
Staff Nurse/Charge Nurse ICU
Dorchester General Hospital
05.2001 - 10.2008
LPN/RN Staff/RN Charge
Chesapeake Woods/Genesis Health Care
08.2000 - 05.2001
66H M9 - Nurse Case Manager/Combat Medic
Maryland National Guard
09.1994 - 01.2019
Entrepreneurship Small Business Management -
Wilmington University
Graduate Certificate - Case Management for Human Services
Wilmington University
Bachelor of Science - Legal Studies
Stevenson University
Bachelor of Science - Nursing
Stevenson University/Villa Julie
Associate degree - Nursing Registered Nurse
Chesapeake College
Occupational Certificate - Nursing/LPN
Chesapeake College
Associate degree - Paralegal Studies
Chesapeake College