Amy L. Sanchez Cortes
Campbell,CA
Summary
Dynamic and results-oriented professional with a diverse background spanning sales at Marshalls to medical assistance at JT Family Care. Excelled in customer service and patient-focused care, leveraging logical reasoning and bilingual capabilities to enhance team collaboration and improve outcomes. Proven track record in adapting strategies and diagnosing patient conditions, significantly contributing to team success and patient satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Marshalls
11.2022 - 09.2024
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Built and maintained relationships with peers and upper management to drive team success.
- Developed trusting relationships with customers by making personal connections.
- Described merchandise and explained use, operation, and care.
Medical Assistant
JT Family Care
03.2023 - 10.2023
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Explained treatment procedures and physicians' instructions.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Intern Advanced Medical and Public Health
Georgetown University
Washington, DC
07.2023 - 08.2023
- Created plans to propose solutions to problems related to efficiency.
- Partnered with Nigerian medical professionals to evaluate patient conditions.
- Diagnosed Nigerian patients via Zoom, ensuring accurate and timely medical assessments.
- Researched and analyzed the challenges and diseases prevalent in Nigeria.
Courtesy clerk
Safeway Albertsons Companies
07.2022 - 11.2022
- Maintained a neat and orderly work area at all times.
- Took special orders in person and over the telephone, generating additional revenue every month.
Education
De Anza College - Public Health
De Anza College
Cupertino, CA09-2023
Silicon Valley Career Technical Education - Medical Assistant
Silicon Valley Career Technical Education
San Jose, CA06.2023
High School Diploma -
Westmont High School
Campbell, CA06.2023
Skills
- Logical Reasoning
- Responsive to Evolving Situations
- Team collaboration
- Customer service
- Sales expertise
- Patient-focused care
- Patient assessments and care
- Vital sign monitors
- Fluent in spanish and english
- EKG set up and monitoring
- Problem-solving
Certification
- OSHA 10-Hour General Industry (Healthcare) Course
- Certificate of Merit Medical Assisting 2023 State leadership Conference Hosa
- Certificate of Merit Medical Terminology 2023 State Conference Skills USA
- Certificate of Achievement Leadership Initiatives and Georgetown University award
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Intern Advanced Medical and Public Health
Georgetown University
07.2023 - 08.2023
Medical Assistant
JT Family Care
03.2023 - 10.2023
Sales Associate
Marshalls
11.2022 - 09.2024
Courtesy clerk
Safeway Albertsons Companies
07.2022 - 11.2022
De Anza College - Public Health
De Anza College
Silicon Valley Career Technical Education - Medical Assistant
Silicon Valley Career Technical Education
High School Diploma -
Westmont High School