Amy L. Troup
Nursing
Red Lion,PA
Summary
Dynamic healthcare professional with extensive experience at WellSpan York Hospital, excelling in interdepartmental collaboration and critical thinking. Proven track record in enhancing patient safety and operational efficiency through effective communication and staff training. Committed to quality improvement and regulatory compliance, ensuring optimal care delivery in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Hospital Supervisor
WellSpan York Hospital
York, Pa
03.2023 - Current
- Evaluate and communicate hospital necessities, maintains a cooperative relationship among health care teams by communicating information, responding to requests, participating in team problem-solving methods
- Completes patient care requirements by scheduling and assigning nursing and staff, following up on work results
- Facilitating needs of staff while directors or axillary staff are not available
- Productively develop problem solving skills and utilize teamwork and management within the individual group
School Nurse
Penn Manor School District
Millersville, Pa
01.2018 - 01.2020
- Triage students, administer medication, education of medical conditions, conduct state mandated screenings, effective communication with parent/ guardian about conditions, concerns and recommendations
Liability Nurse Consultant for Automotive line of business
Travelers Insurance Agency
Wyomissing, Pa
08.2014 - 08.2018
- Address causal relationship, medical necessity, forecasting of cost or partial permanent disability ratings, review/ recommend IME/Peer reviews, evaluation and assist with serious injury >$100,000, roundtable of claims
Progressive Care Unit (FT)/ Hospital Supervisor (PRN)
Lancaster Regional Medical Center
Lancaster, Pa
01.2011 - 01.2014
- Facilitator for night shift, vital signs, telemetry monitoring, temporary pacing, ACLS, EKGs, assist with thoracentesis, peritoneal dialysis, CBI, effective medication administration, basic bedside care, onsite surgical assistance
- Communication floor necessity, communicate hospital necessity, maintains a cooperative relationship among health care teams by communicating information, responding to requests, participating in team problem-solving methods
- Completes patient care requirements by scheduling and assigning nursing and staff, following up on work results
- Facilitating needs of staff while directors or axillary staff is not available
- Productively develop problem solving skills and utilize teamwork and management within the individual group
- Assist with need on each floor
- Maintain stock and equipment, for use, direct teaching of skills if necessary
Outpatient Phlebotomy/ Lab Technician
Lancaster General Health
01.2005 - 01.2010
- Extra duties: vital signs, EKG, holter monitor placement, adult and pediatric phlebotomy, ordering/ stocking supplies for the laboratory
Ground Radio Maintenance Technician
United States Air Force
Biloxi, USA
10.2002 - 01.2010
- Installing, Maintaining, overhaul, repairing, and modifies fixed, mobile, and transportable transmitters, receivers, transceivers, and related equipment
- Including amplitude modulation, frequency modulation, single sideband, and independent sideband radio systems and equipment for point-to-point abdomen ground-to-air communications; facsimile receivers; low frequency, high frequency, very high frequency and ultra-high frequency radio system; radio frequency amplifiers; recorders, keys and signal devices; generation and display equipment; base radio systems, CPR instructor for squadron, First Aid Educator
- Honorable Discharge, Medical Retirement- 2010
- Metals Awarded: Basic Training, National War on Terrorism, Steven Johnson Award, OIF Award
- HONOR, INTEGRITY, SERVICE BEFORE SELF
Education
Master’s of Science - Nursing
Chamberlian University College of Nursing
Addison, Il02-2026
Bachelor of Science - Nursing
Chamberlian University College of Nursing
Addison, Il12.2022
Associate’s of Science - Nursing
Lancaster General College of Nursing and Health Sciences
Lancaster, Pa05.2010
Ground Radio Maintenance Technician -
United States Air Force
Biloxi, MS10.2002
Some College (No Degree) - Credits towards BSN
Millersville University
Millersville, PaSome College (No Degree) - Pre-requisites for RN
Harrisburg Area Community College
Lancaster, PaDiploma - Communication Sciences
Community College of the Air Force
USAFSkills
- Interdepartmental collaboration
- Critical thinking
- Effective communication
- Team collaboration
- Health education
- Time management
- Clinical documentation
- Data analysis
- Hospital operations
- Scheduling coordination
- Patient safety
- Emergency preparedness
- Healthcare administration
- Staff training and development
- Health information systems
- Quality improvement
- Clinical supervision
- Healthcare law
- Healthcare policy
- Facility management
- Operations management
- Organizational development
- Healthcare compliance
- Employee work scheduling
- Employee training program
- Care delivery
- Excellent communication
- MEDITECH EHR software
- Clinical operations
- Basic life support for health care providers (BLS)
- Staff management
- Professionalism
- Regulatory requirements
- Organizational skills
- Nursing operations management
- Staff scheduling
- Heartsaver CPR AED (CPR AED)
- Professional networking
- Multitasking Abilities
- Relationship building
- Performance metrics
- Heartsaver first aid (first aid)
- Crisis management
- Staff supervision
- Conflict resolution
- HIPAA guidelines
- Multidisciplinary team collaboration
- Goal attainment
Affiliations
- American Association of Nurse Practitioners, 2022, Present
- Phi Pi Chapter of Sigma Master's Nursing, 2022, Present
- Toast Master’s International, 2015, 2018, Leader in competent communication and leadership skills
- Highville United Methodist Church, Laity Leader, 02/15, 2020
References
Upon Request
Accreditations
Registered Nurse license, Pennsylvania
Timeline
Hospital Supervisor
WellSpan York Hospital
03.2023 - Current
School Nurse
Penn Manor School District
01.2018 - 01.2020
Liability Nurse Consultant for Automotive line of business
Travelers Insurance Agency
08.2014 - 08.2018
Progressive Care Unit (FT)/ Hospital Supervisor (PRN)
Lancaster Regional Medical Center
01.2011 - 01.2014
Outpatient Phlebotomy/ Lab Technician
Lancaster General Health
01.2005 - 01.2010
Ground Radio Maintenance Technician
United States Air Force
10.2002 - 01.2010
Master’s of Science - Nursing
Chamberlian University College of Nursing
Bachelor of Science - Nursing
Chamberlian University College of Nursing
Associate’s of Science - Nursing
Lancaster General College of Nursing and Health Sciences
Ground Radio Maintenance Technician -
United States Air Force
Some College (No Degree) - Credits towards BSN
Millersville University
Some College (No Degree) - Pre-requisites for RN
Harrisburg Area Community College
Diploma - Communication Sciences
Community College of the Air Force
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