Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy MacCarthy

Tustin,CA

Summary

Highly motivated and dedicated professional with 20 years of law enforcement experience with the California Department of Corrections and Rehabilitation. Possesses excellent verbal and written communication skills, strong organizational skills, computer skills, and work habits. Passionate about reentry services for criminal justice impacted individuals. Successful at establishing collaborative partnerships with community-based providers and various stakeholders to assist justice impacted individuals with their criminogenic needs. Able to positively foster and promote an equitable and inclusive workplace.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Parole Service Associate

California Department Of Corrections And Rehabilitation
2023.08 - Current
  • Parole Agent and Community Team Liaison
  • Plan and coordinate Parole Agent Community Team orientation meetings with over 50 community-based providers and approximately 50 parolees.
  • Establish and maintain strong partnerships with community-based organizations
  • Establish and maintain strong partnerships with state and local governmental agencies, advocacy groups, faith-based reentry programs, and other local stakeholders
  • Assist with housing, employment, job training, education, drug treatment, domestic violence/anger management, food, clothing, medical/mental health, and other criminogenic/critical needs
  • Complete Release Program Study for incarcerated offenders.
  • Complete Conditions and Special Conditions of Parole.
  • Maintain Records of Supervision.
  • Obtain, review, and enter information into various departmental approved databases.
  • Develop field unit's intelligence leads on its caseload of Parolee's At Large.
  • Enhance communication skills through regular interactions with others.
  • Track attendance.
  • Develop and maintain spreadsheets.
  • Provide supportive services between Parole Agents, family members, community resources and Parolees.
  • Various other duties.

Household Manager

Self Employed
2015.06 - 2023.08
  • Enhanced household efficiency by implementing and maintaining organizational systems for daily tasks and activities.
  • Reduced family stress levels by managing schedules, appointments, and events on behalf of household.
  • Managed financial matters for household, including budgeting, bill payments, and expense tracking.
  • Coordinated meals for all family members with focus on catering to dietary restrictions.
  • Scheduled appointments for medical, dental, and self-care needs.
  • Performed cleaning and organization duties.
  • Formulated and oversaw housekeeping budget to manage expenditures and control expenses.
  • Planned youth activities to foster intellectual and emotional development.
  • Developed strong communication and organizational skills through working on group projects.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Self-motivated, with a strong sense of personal responsibility.

Parole Agent II Supervisor

California Department Of Corrections And Rehabilitation
2009.09 - 2015.06
  • Supervised and managed field unit of 8 case carrying Parole Agents.
  • Planned and Implemented Field Training Program in collaboration with other team members throughout State of CA.
  • Supervised and managed over 20 Field Training Officer's and their Trainees throughout Southern Region.
  • Efficiently tracked all training and maintained records.
  • Provided remedial training.
  • Formulated training policies, personnel procedures, and content for program.
  • Negotiated policy and procedure with CCPOA.
  • Assisted Sacramento Administration with revising and re-writing California Parole Supervision and Reintegration Model.
  • Planned and implemented Los Angeles Court Compliance Unit in collaboration with other team members.
  • Evaluated performance of subordinate Parole Agents.
  • Trained, oriented, and instructed staff in policies and procedures.
  • Ensured staff completed mandated training.
  • Completed employee performance evaluations.
  • Initiated progressive disciplinary action.
  • Filed petition for revocation, warrant request and order, and request to order to recall warrants with local court.
  • Acted as lead Notice Agent for Los Angeles Court Compliance Unit.
  • Conducted case conferences with Parole Agents.
  • Tracked and documented all case activity in designated departmental databases.
  • Completed criminal risk assessments to determine level of supervision suited for each offender, using algorithms to determine risks.
  • Oversaw activities to monitor offender compliance with conditions of supervision.
  • Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
  • Served as court liaison by attending court hearings and presenting reports and recommendations.
  • Applied effective time management techniques to meet tight deadlines.
  • Coordinated with treatment providers in implementing structured programs designed to address parolees'' mental health, substance abuse, or behavioral issues.
  • Counseled numerous offenders on problem-solving and crisis resolution to develop strategies for goal attainment.
  • Utilized evidence-based practices in the development of supervision strategies that addressed criminogenic needs while minimizing risks to public safety.
  • Reduced recidivism rates by providing appropriate resources and guidance to help parolees successfully reintegrate into society.
  • Various other duties

Parole Agent

California Department Of Corrections And Rehabilitation
2001.04 - 2009.09
  • Actively supervised caseload of offenders.
  • Monitored offenders' compliance with conditions of parole
  • Collaborated with Parolees' relatives, friends, employers, community resource providers, mental health providers, and various law enforcement agencies.
  • Completed criminal risk assessments to determine level of supervision suited for each offender, using algorithms to determine risks.
  • Counseled hundreds of offenders on problem-solving and crisis resolution to develop strategies for goal attainment.
  • Coordinated re-entry services to facilitate seamless transition of offenders from institutions to community.
  • Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
  • Provided court testimony to support court decisions.
  • Served as court liaison by attending court hearings and presenting reports and recommendations.
  • Arranged substance abuse rehabilitation for offenders.
  • Developed strong organizational and communication skills through casework.
  • Apprehended and arrested parolees who were suspected of involvement in criminal activities or in violation of parole.
  • Prepared various types of report and correspondence.
  • Paid attention to detail while completing assignments.
  • Various other duties.

Correctional Officer

California Department Of Corrections And Rehabilitation
1996.09 - 2001.04
  • Responsible for safety and security of institution.
  • Protected public, staff, and incarcerated individuals while enforcing State and Federal laws, rules and regulations.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Observed and supervised inmates throughout visits, mealtime, recreation, phone calls, and showers.
  • Processed visitors and provided security on visiting yard.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Provided security for Board of Prison Hearings.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Documented inmate behavior and activities in logbooks.
  • Assisted in intake and release of inmates.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Conducted security checks of inmates and living areas.
  • Enforced rules and regulations to maintain order among inmates.
  • Prepared reports to document incidents and violations.
  • Supervised inmates during meals, recreation and other activities.
  • Conducted routine and emergency head counts.
  • Served on Honor Guard
  • Various other duties.

Education

Bachelor of Arts - Liberal Studies

California Baptist University
Riverside, CA
12.2000

Skills

  • Staff Management
  • Training and Mentoring
  • Processes and Procedures
  • Policy Enforcement
  • Verbal and Written Communication
  • Proficient in Computer Programs
  • Excellent Work Habits
  • Organized
  • Dependable
  • Self-Motivated
  • Team Member
  • Goal-Oriented
  • Patience and Tolerance

Certification

  • Field Training Officer
  • Field Training Supervisor/Administrator/Coordinator (SAC) Course

Timeline

Parole Service Associate

California Department Of Corrections And Rehabilitation
2023.08 - Current

Household Manager

Self Employed
2015.06 - 2023.08

Parole Agent II Supervisor

California Department Of Corrections And Rehabilitation
2009.09 - 2015.06

Parole Agent

California Department Of Corrections And Rehabilitation
2001.04 - 2009.09

Correctional Officer

California Department Of Corrections And Rehabilitation
1996.09 - 2001.04

Bachelor of Arts - Liberal Studies

California Baptist University
  • Field Training Officer
  • Field Training Supervisor/Administrator/Coordinator (SAC) Course
Amy MacCarthy