Richard Kwiatkowski
Philadelphia,PA
Summary
Accomplished Parole Supervisor at Dept. Of Corrections Field Services, adept in staff management and complex problem-solving. Spearheaded initiatives reducing recidivism rates and enhanced team productivity through strategic planning and employee motivation. Excelled in fostering community partnerships, demonstrating a goal-oriented approach with significant improvements in public safety outcomes.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Parole Supervisor Mental Health Unit
Dept. Of Corrections Field Services
2630 N. 13th Street Philadelphia Pa
06.2016 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with Parole policies, objectives, and communication goals.
Parole Agent
Dept.of Corrections
2630 N. 13th Street Philadelphia Pa
06.2001 - 06.2016
- Worked closely with law enforcement agencies. Conducted searches or apprehensions of absconding or noncompliant offenders to maintain order
- Reduced recidivism rate by developing thorough release plans to best fit each individual's needs.
- Oversaw activities to monitor offender compliance with conditions of supervision.
- Completed criminal risk assessments to determine level of supervision suited for each offender, using algorithms to determine risks.
- Collaborated with community partners to secure housing, employment, and educational opportunities for parolees, promoting selfsufficiency.
- Facilitated productive communication between parolees, their families, and relevant community stakeholders for better outcomes.
- Provided timely information to victims regarding offender release dates and any pertinent changes in case status while offering referrals for support services when needed.
- Served as a liaison between the parole agency and community organizations, fostering positive relationships that contributed to improved public safety outcomes.
- Tested parolees regularly for drug use as part of comprehensive supervision strategies aimed at preventing relapse and supporting recovery efforts.
- Participated in multidisciplinary team meetings to discuss cases, share information, and collaborate on effective strategies for managing complex offender populations.
Income Case Manager
Pa Dept Of Public Welfare
59th And Chestnut St Phila Pa
08.1998 - 06.2001
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Counselor
Bensalem Youth Development Center
Bensalem, PA
06.1993 - 08.1998
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Education
Diploma - General
Northeast Catholic High School
Philadelphia, PAAssociate Of Applied Arts - Criminal Justice
Philadelphia Community College
17th And Spring Garden Street Phila05.1991
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
- Staff Development
- Staff Discipline
- Processes and procedures
- Policy Enforcement
- Idea Development and Brainstorming
Certification
Crisis intervention and advanced crisis intervention certified through Norristown State Hospital.
Timeline
Parole Supervisor Mental Health Unit
Dept. Of Corrections Field Services
06.2016 - Current
Parole Agent
Dept.of Corrections
06.2001 - 06.2016
Income Case Manager
Pa Dept Of Public Welfare
08.1998 - 06.2001
Counselor
Bensalem Youth Development Center
06.1993 - 08.1998
Diploma - General
Northeast Catholic High School
Associate Of Applied Arts - Criminal Justice
Philadelphia Community College