Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer

Amy Madison

Highland,IN

Summary

Patient Behavior Technician with 2 years of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Autism Home Services
Highland, IN
02.2020 - Current
  • Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Supported client using principles of applied behavior analysis.
  • Treated clients and families with respect and dignity.

Massage Therapist

Independent Contractor - Self Employed
Highland, IN
09.2019 - 02.2020
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Provided safe, effective and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Advised clients on areas such as posture, at-home exercises and stretches.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Advised clients on lifestyle changes to improve alignment, posture and gait for better long-term wellness.

Receptionist

Bozovich Wellness Center
Schererville, Indiana
10.2018 - 09.2019
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Responded to inquiries from callers seeking information.
  • Oversaw inventory materials monitoring, requisitions and supply re-stocking.
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Sociology

Purdue University Calumet
Hammond, IN

High School Diploma -

Morton Senior High School
Hammond, IN
06.1993

Skills

  • Behavior Observation
  • Able to Implement Behavior Plans Accurately
  • Ability to Remain Professional in High Stress Situations
  • Strong Communications Skills with Coworkers, BCBAs and Parents
  • Ability to Empathize with both Clients and Parents
  • Enthusiastic and Passionate about the Growth of Clients
  • Eager to Learn and Grow as an RBT
  • Flexible and Adaptable
  • Consistent and Dependable

Certification

  • RBT - Registered Behavior Technician
  • Massage Therapy Certification
  • Crisis Prevention Intervention (CPI) Certified
  • CPR Certified

Timeline

Registered Behavior Technician

Autism Home Services
02.2020 - Current

Massage Therapist

Independent Contractor - Self Employed
09.2019 - 02.2020

Receptionist

Bozovich Wellness Center
10.2018 - 09.2019

Sociology

Purdue University Calumet

High School Diploma -

Morton Senior High School

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