Amy Maldonado Tejada
Chevy Chase Club
Silver Spring,MD
2
Languages
5
years of professional experience
Detail-oriented professional with a Bachelor's degree in Criminology and Criminal Justice from the University of Maryland and experience supporting legal office operations. Brings strong administrative, organizational, and client communication skills with the ability to maintain confidentiality and professionalism in team-oriented environments. Seeking an entry-level role in the legal, administrative, or client support field.
Work History
Legal Assistant
2 Years- Answering phone calls, scheduling immigration, criminal and personal injury consults with Attorney Morales. Receiving police bodycam footage and taking notes for client's cases. Collect contract and consultation payments through legal software Practice Panther. Drafting legal documents, maintaining client files and filing motions through MDEC. Assisting clients with gathering required documents for traffic and licensing matters.
Front Desk Attendant
3 Years 7 Months- Manage front desk operations, ensuring seamless guest check-ins and check-outs.
- Deliver exceptional customer service and address inquiries.
- Coordinate scheduling lessons with Tennis Professionals for Racquets Department.
- Maintain a professional and welcoming environment at the front desk, contributing to positive guest feedback.
Client Services Intern
3 Months- Facilitated client intake by greeting clients and conducting conflict checks in the database for temporary protective orders to assess eligibility for services.
- Coordinated with Sheriff’s Office Client Assistants to enhance case management and streamline client resource coordination.
- Observed Client Assistants to learn best practices in client advocacy and direct service support, enhancing understanding of effective support strategies.
- Attended domestic violence related civil and criminal court hearings to gain insight into court procedures and systemic responses to domestic violence.
Office Assistant
6 Months- Scheduled patient's procedures, faxing documents and scanning information.
- Answered phone calls, communicated with insurances about claims.
- Assisted OB/GYN doctor with procedures, taking patients vitals and inputting information to their file.
- Sent out patient's urine cultures, cytology and urinalysis tests to LabCorp.
Sales Associate
5 Months- Provided personalized customer service and product recommendations to enhance the customer experience.
- Organized racks and shelves to maintain store visual appeal and engage customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
6 Months- Greet shoppers and offer personalized styling advice
- Restock merchandise, process cash wrap transactions and maintain clean visual displays.
Guide
1 Year 8 Months- Greeted customers and helped with product questions, selections and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items and join reward programs.
Sales Associate
5 Months- Handled cash transactions efficiently while meeting sales targets that contributed to store performance.
- Greet guests warmly and locate merchandise based on their personal style needs.
- Share expert product knowledge and offering fit recommendations
Education
Bachelor of Arts
Dean's List - 3 Semesters
Associate of Arts
Dean's List - 2 Semesters
Skills
Active Listening
Case Management
Time Management
Detail-Oriented
Legal Analysis
Client Support
Written Communication
File Organization
Communication Skills
Document Organization
Legal Drafting
Languages
English
Spanish
Timeline
Client Services Intern
Montgomery County Family Justice Center
09.2025 - 12.2025Read More
Legal Assistant
The Law Office of Maricé Morales
08.2024 - CurrentRead More
Office Assistant
Marlyand Urogynecology
01.2024 - 07.2024Read More
Sales Associate
Allbirds
06.2023 - 11.2023Read More
Front Desk Attendant
Chevy Chase Club
01.2023 - CurrentRead More
Sales Associate
Madewell
07.2022 - 01.2023Read More
Sales Associate
Tommy Bahama
02.2022 - 07.2022Read More
Guide
The North Face
05.2021 - 01.2023Read More
Montgomery College
Associate of Arts
Read More
University of Maryland
Bachelor of Arts
Read More