Amy Mallon
Greenlawn,NY
Summary
Adept at enhancing operational efficiency, I excelled at United Postal Service by implementing sorting techniques that minimized package damage rates. My problem-solving abilities and attention to detail ensured high-quality care in support roles at F.R.E.E., consistently exceeding performance expectations without compromising quality. Skilled in heavy lifting and critical thinking, I thrive in fast-paced environments, always ready to learn and adapt.
Overview
17
17
years of professional experience
Work History
Package Handler
United Postal Service
Farmingville, NY
10.2007 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Direct Support Professional
F.R.E.E. (Family Residences and Essential Enterpri
Stony Brook, NY
06.2015 - 07.2018
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
Education
BS - Psychology
Franklin University
Columbus, OHAA - Liberal Arts
Suffolk County Community College
Selden05.2004
Skills
Heavy Lifting
Warehouse Safety
Package unloading
Packaging
Willing to Learn
Problem-Solving
Attention to Detail
Safety Precautions
Critical Thinking
Decision-Making
Data Entry
Timeline
Direct Support Professional
F.R.E.E. (Family Residences and Essential Enterpri
06.2015 - 07.2018
Package Handler
United Postal Service
10.2007 - Current
BS - Psychology
Franklin University
AA - Liberal Arts
Suffolk County Community College