Amy Marta
Spokane Valley,WA
Summary
Energetically led teams at Papa Murphy's, enhancing customer satisfaction and streamlining operations for productivity. Excelled in problem-solving and team leadership, significantly contributing to strategic planning and sales growth. Mastered time management and sales monitoring, achieving notable improvements in service delivery and operational efficiency.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Papa Murphy's
Spokane, WA
05.2023 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Assigned work and monitored performance of project personnel.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Delegated work to staff, setting priorities and goals.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Collaborated with management on developing strategic plans for achieving business goals.
Maid
Maidnaturally
Spokane Valley, WA
07.2022 - 05.2023
- Washed windows and walls.
- Dusted window ledges, wall hangings, and light fixtures.
- Sanitized bathrooms including sinks, toilets, showers and tubs, countertops, mirrors and floors.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Vacuumed carpets and floors.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Swept and damp-mopped private stairways and hallways.
- Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Education
High School Diploma -
Riverside Highschool
Chattaroy, WA06-2022
Skills
- Problem-solving
- Time management
- Sales monitoring
- Money handling
- Customer service and satisfaction
- Team leadership
Affiliations
i love the arts in my free time i like to draw and i dabble in special effects makeup.
References
References available upon request.
Timeline
Assistant Manager
Papa Murphy's
05.2023 - Current
Maid
Maidnaturally
07.2022 - 05.2023
High School Diploma -
Riverside Highschool