AMY MARTIN
Temple,TX
Summary
Proven leader and efficient problem-solver with extensive experience at Cefco, enhancing customer satisfaction and streamlining operations. Skilled in money handling and fostering teamwork, I've significantly contributed to creating positive work environments and improving financial accuracy. Demonstrates exceptional decision-making capabilities and a commitment to excellence.
Overview
14
14
years of professional experience
Work History
Team Associate
Wal-Mart Supercenter
12.2020 - 06.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
Gift Associate
Buc-ee's
02.2015 - 09.2020
- Assisted in the creation of visually appealing merchandise displays, attracting customer attention and boosting sales.
- I Assisted in helping set the store up before the store opened.
- I cleaned in the Gift Area. Redid the displays when necessary. I kept my area clean and folded the clothes. I was also cross trained on the registers and helped only when asked to with that.
- Assisted customers when necessary and greeted them.
Assistant Manager
Cefco
06.2010 - 12.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
No Degree - Education
Temple College
Temple, TXNo Degree - Education
McLennan Community College
Waco, TXHigh School Diploma -
Temple High School
Temple, TX06.2000
Skills
Decision-making capabilities
Meeting facilitation
Customer Service
Problem-Solving
Attention to Detail
Teamwork and Collaboration
Following Instructions
Positive Attitude
Cleaning
Collaboration and Teamwork
Heavy Lifting
Money Handling
Timeline
Team Associate
Wal-Mart Supercenter
12.2020 - 06.2024
Gift Associate
Buc-ee's
02.2015 - 09.2020
Assistant Manager
Cefco
06.2010 - 12.2011
No Degree - Education
Temple College
No Degree - Education
McLennan Community College
High School Diploma -
Temple High School