Amy Martin
Nashville,TN
Summary
Organized and goal oriented employee who is a team player, and willing to help when and where I can. Proficient in numerous medical office positions, from scheduling, medical records, billing, authorizations, ICD-10 and CPT codes pertaining to Cardiology. Quick learner who is very motivated.
Overview
15
15
years of professional experience
Work History
Medical Billing Specialist
Children's Hearts, P.C.
Nashville, TN
01.2009 - Current
- Processed credit card payments from patients in accordance with office policy.
- Maintained detailed records of all billing activities including denials, adjustments, and payments received.
- Reviewed patient records for accuracy and completeness of information in medical billing system.
- Conducted research on insurance policies, procedures, and regulations to ensure compliance with all applicable laws.
- Ensured HIPAA compliance by maintaining confidentiality of all patient information.
- Adhered to HIPAA regulations when handling confidential patient information.
- Worked closely with clinical staff to ensure accurate coding practices were followed.
- Submitted appeals for denied claims when appropriate according to the insurance company's criteria.
- Initiated collection efforts on unpaid accounts by contacting insurance companies or patients directly via phone or mail.
- Analyzed rejected claims and corrected errors as necessary before resubmitting them for payment.
- Provided customer service support to patients who had questions about their bills or payments due.
- Obtained prior authorizations for procedures performed by doctos.
- Scheduled patient appointments, handled Medical Records and assisted co-workers with whatever they needed.
Education
High School Diploma -
Harpeth High School
Kingston Springs, TN05-2005
Skills
- Bill payment
- Quality-oriented team player
- HIPAA Compliance
- Insurance Verification
- Patient Billing
- Medical Coding Expertise
- Multitasking and Organization
- Commercial and Private Insurance
- Billing and Collection Procedures
- Medical Transcription
- Clerical Support
Timeline
Medical Billing Specialist
Children's Hearts, P.C.
01.2009 - Current
High School Diploma -
Harpeth High School
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