Amy Martinez
Albuquerque,NM
Summary
Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
6
6
years of professional experience
Work History
Team Leader
Thicc pizza
Albuquerque, New Mexico
03.2024 - 03.2026
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Led team in preparing high-quality pizzas and maintaining kitchen standards.
- Trained new staff on food safety practices and operational procedures.
- Monitored inventory levels and coordinated supply orders to ensure operational readiness.
- Ensured cleanliness of workstations and compliance with health regulations.
- Facilitated team meetings to analyze performance and identify workflow improvements.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Addressed customer inquiries and resolved issues, contributing to a positive service experience.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Package Handler
Fedex
Albuquerque, New Mexico
01.2020 - 01.2023
- Operated conveyor belts and scanning equipment to facilitate quick package processing.
- Monitored package flow to ensure on-time delivery and minimize delays.
- Loaded and unloaded packages from delivery trucks to maintain workflow.
Education
101 - Psychology 101
Rio Salado
Goodyear, AZ06-2007
Level 1 - Automotive Technology
Rio Salado
Goodyear, AZ05-2007
Some College (No Degree) - Digital Business Management
Brooklyn College
Tucson, AZSkills
- Task delegation
- Work planning
- Daily workflow improvement
- Time management
- Reporting documentation
- Cleanliness standards
Timeline
Team Leader
Thicc pizza
03.2024 - 03.2026
Package Handler
Fedex
01.2020 - 01.2023
101 - Psychology 101
Rio Salado
Level 1 - Automotive Technology
Rio Salado
Some College (No Degree) - Digital Business Management
Brooklyn College