Amy May
Herrin,IL
Summary
Experience Insurance Specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 11 years of experience and willingness to take on any challenge.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Claims Processor II
WPS Health Solutions
08.2019 - 08.2022
- Processing Claims in a efficient and timely manner
- I make sure all submitted claims have transferred to our system correctly, and verifying all pricing is done accurately with any and all bypasses or authorizations that need to be added to the claim to processed them
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Managed workload and priorities to meet claims processing meet deadlines.
- Supported team members in achieving their personal and professional goals, fostering collaborative and supportive work environment.
- Increased team productivity by leading training sessions on best practices for claims processing.
Licensed Insurance Producer
Local Allstate Insurance agency
08.2011 - 07.2019
- Worked with clients writing & selling Property & Casualty and Auto Policies
- Worked with Claims adjusters handling Claims for both Auto & Home
- Taking Payments and making deposits
- Also, working all customer service issues that came in
Education
High school diploma -
Herrin High School
Herrin, IL05.1996
Skills
- Writing Skills
- Insurance Sales
- Pricing
- Sales
- Claims Processing Software
- Policy Interpretation
- Professionalism and Ethics
- Insurance Regulations Understanding
- Medical terminology knowledge
- Payments posting
- Claims trend analysis
- Attention to Detail
- Records Management
- Data Entry
- Claims Processing
- Claims adjustment
- Customer Service
- Insurance Claim Forms Review
- Organizing and Prioritizing Work
Certification
- Insurance Producer License
- Property & Casualty License
Additional Information
I have worked with the service centers in Dealerships helping our customers get their cars repaired after filing claims with Allstate.
Timeline
Claims Processor II
WPS Health Solutions
08.2019 - 08.2022
Licensed Insurance Producer
Local Allstate Insurance agency
08.2011 - 07.2019
- Insurance Producer License
- Property & Casualty License
High school diploma -
Herrin High School
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