Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tommie Debrow

Elmendorf,TX

Summary

Hardworking, motivated, dedicated professional eager to lend combined knowledge and skills to enhance bossiness performance. Adept at working effectively unsupervised or with a team and quickly mastering new skills. Resourceful and driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Claims Processor II

SWBC
San Antonio, TX
10.2023 - Current
  • Analyze loan documents, claim forms and other documents to ensure accuracy and completeness of data.
  • Correspond with lenders and/or members regarding any missing or incomplete documentation needed for timely and successful adjudication of claims.
  • Manage workload to meet or exceed productivity and quality standards.
  • Enter claim information accurately into database systems.
  • Assist members via telephone and/or email inquiries related to their specific claim status or general questions about the company's services.
  • Maintain confidentiality of member information in compliance with HIPAA regulations.
  • Collaborate with colleagues to manage large claim volume.
  • Perform additional duties as requested by management team.

Co-Owner

Debrow Services Limited
Elmendorf, TX
09.2019 - Current
  • Scheduled and organized inspection times with insureds.
  • Assisted with exterior and interior field inspections, measured and diagramed damaged structures, rope and harness assistant responsible for ladder and tools.
  • Researched online sites to gather details and measurements of structures pre-loss in order to estimate accurately, Paradise CA total loss fire claims.
  • Provided administrative duties as needed.

Commercial Independent Desk Adjuster - Remote

Renfroe
Birmingham, AL
03.2023 - 09.2023
  • Collaborated with insureds to determine extent of damage, determine best inspection methods and keep them informed through the claims process.
  • Reviewed inspection results, used XM8 software to estimate for damages caused by hail, wind storms or other catastrophes along with non-storm related damages covered under the insurance policy for boat, commercial farm and ranch.
  • Reconciled estimates and explained settlements with insureds, contractors or public adjusters to ensure fair compensation.

Independent Desk Adjuster - Remote

Sedgwick
Memphis, TN
07.2020 - 03.2023
  • Assisted management with training and assumed a team leadership role during 2022 catastrophe event, Hurricane Ian.
  • Communicated with insureds, contractors and public adjusters to determine the cause and extent of damage along with all coverages allowed under the homeowners policy.
  • Reviewed inspection reports for damages caused by floods, wind/hail storms or other catastrophes in order to accurately estimate for repairs or replacements.
  • Reconciled estimates and provided settlement details to both insureds and contractors or public adjusters.
  • Maintained accurate records of claim activities in accordance with company policy and procedures.

Independent Inside Desk Adjuster

Pilot Catastrophe Services
Fort Worth, TX
09.2018 - 09.2019
  • Corresponded with insureds, field adjusters, contractors and public adjusters throughout the claim process up to closing the claim.
  • Reviewed estimates for accuracy and reconciled when warranted.

Medical Assistant

Dr. Nick Shannon
San Antonio, TX
07.2012 - 01.2017
  • Triaged patients, performed vitals checks, prepared patients for office visits and/or procedures.
  • Supported provider in examinations, procedures and diagnostic testing.
  • Performed heath screening tests, such as EKGs, ABIs (ankle brachial index), MMSEs (mini-mental state examination), etc.
  • Provided vaccine inoculations and anti-biotic injections.
  • Dictated reports from provider, into electronic health records system, accurately and efficiently.

Education

Certificate - Healthcare

Hallmark University
San Antonio, TX
11-2011

Skills

  • Insurance Claim Forms Review
  • Data Entry
  • Regulatory compliance understanding
  • Policy analysis
  • Team Collaboration
  • Coverage Determination
  • Data Integrity
  • Policy Review
  • Organizational Skills
  • Documentation skills
  • Understanding of medical terms
  • Reliability

Certification

  • Insurance Adjuster License(s)

References

References available upon request.

Timeline

Claims Processor II

SWBC
10.2023 - Current

Commercial Independent Desk Adjuster - Remote

Renfroe
03.2023 - 09.2023

Independent Desk Adjuster - Remote

Sedgwick
07.2020 - 03.2023

Co-Owner

Debrow Services Limited
09.2019 - Current

Independent Inside Desk Adjuster

Pilot Catastrophe Services
09.2018 - 09.2019

Medical Assistant

Dr. Nick Shannon
07.2012 - 01.2017

Certificate - Healthcare

Hallmark University
Tommie Debrow