To obtain a position in which I can utilize my experience with customer service, communicating effectively with the general public and all analytical skills.
Overview
20
20
years of professional experience
Work History
Benefits Administrator/Customer Service Representative
NECA-IBEW FMCP
Rossville, GA
09.2014 - 08.2024
Handled customer service calls for over 60 local electrical unions
Serviced accounts for over 12,000 member
Resolved service issues for under and over 65 members
Sales Associate
Target
Chattanooga, TN
12.2020 - 05.2022
Provided excellent customer service
Merchandising and stocking the store
Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers
Coaching and developing new associates
Maintaining a neat, clean and organized store
Applying all available resources in the store to meet both personal and store targets
Working as a team with other co-workers to ensure proficient work
Shoe Specialist
Dillard's
Chattanooga, TN
11.2017 - 03.2020
Selling - Achieve personal sales per hour, units per transaction and credit goals
Clientele Development - creating and maintaining organized customer profiles
Operations - run stock and maintain stockroom
Shoe Specialist
Belk
Chattanooga, TN
01.2013 - 10.2017
Selling - Achieve personal sales per hour, units per transaction and credit goals
Clientele Development - creating and maintaining organized customer profiles
Operations - run stock and maintain stockroom
E-Business Analyst
BCBST
Chattanooga, TN
08.2004 - 08.2014
Served as the primary ANSI Production issues/ANSI Balancing Report person for EDI Claims
Shoe Specialist
JCPenney
Chattanooga, TN
08.2008 - 04.2012
Selling - Achieve personal sales per hour, units per transaction and credit goals
Clientele Development - creating and maintaining organized customer profiles
Operations - run stock and maintain stockroom
Education
Diploma - Data Processing/Input Operations
ECPC Career College
Chattanooga, TN
01-1996
Skills
Dependable & Efficient
Excellent people skills
Patient & Flexible
Ability to work in a fast paced environment
Timeline
Sales Associate
Target
12.2020 - 05.2022
Shoe Specialist
Dillard's
11.2017 - 03.2020
Benefits Administrator/Customer Service Representative
Benefits Administrator Advocate and Public Risk Management Representative
Service at BlueCross BlueShield of FloridaBenefits Administrator Advocate and Public Risk Management Representative
Service at BlueCross BlueShield of Florida