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Associate Principal Engineer

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Having an amazing ability to work with people from many different ages, cultures and backgrounds, I have developed a knack for building strong relationships with individuals in recovery and those seeking support. Appreciated for my genuine compassion, kindness, and willingness to lend a helping hand, I am eager to share my experience, strength, and hope with those in need.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Talented Insurance Customer Service Representative conferred with customers by telephone or in-person to provide information about products or services. Took or entered orders, canceled accounts and obtained details of issues. Smart individual with great communication and task prioritization talents.

To obtain a challenging position utilizing my exceptional problem solving, relationship building
and exemplary customer service experience within an upwardly mobile organization, which
allows room for personal growth and development. 
Summary of Qualifications:
 Over five years of extensive customer service experience in the health care industry. Results-
oriented, analytical problem solver. Key competencies include team development, continuous
improvement and attention to detail. Demonstrated ability to identify, recommend and implement
strategies conducive to team enhancement, customer satisfaction and improve business results.

Results-driven Client Service Associate with a proven ability to manage high volumes of inbound calls, while maintaining exceptional customer satisfaction. Demonstrates strong organizational skills and expertise in CRM systems, enhancing communication and relationships with a diverse clientele. Recognized for active listening, multitasking, and efficient problem-solving, which contribute to company success. Seeking to apply these competencies in a dynamic role that prioritizes commitment, and excellence.

Amy McConkey

Summary

Overview

Work History

Benefits Administrator/Customer Service Representative

Sales Associate

Shoe Specialist

Shoe Specialist

E-Business Analyst

Shoe Specialist

Education

Diploma - Data Processing/Input Operations

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Sales Associate

Shoe Specialist

Benefits Administrator/Customer Service Representative

Shoe Specialist

Shoe Specialist

E-Business Analyst

Diploma - Data Processing/Input Operations

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