Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Amy McGarrity

Havertown,PA

Summary

Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.

Overview

4
4
years of professional experience

Work History

Waitress

Apple Walnut Cafe
09.2024 - Current
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Waitress

Topgolf
04.2024 - 02.2025
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Serving Position

Nudys Cafe
12.2021 - 04.2024


  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Full time server/manager

The Hearth restaurant
09.2020 - 05.2021
  • Cultivated warm relationships with regular customers.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Haverford High School -

Haverford High School
01.2022

Skills

  • Strong multitasking
  • Customer service
  • Attention to detail
  • Memory retention
  • Active listening
  • Time management
  • Conflict resolution
  • Reliability and punctuality
  • Stress management

Timeline

Waitress

Apple Walnut Cafe
09.2024 - Current

Waitress

Topgolf
04.2024 - 02.2025

Serving Position

Nudys Cafe
12.2021 - 04.2024

Full time server/manager

The Hearth restaurant
09.2020 - 05.2021

Haverford High School -

Haverford High School

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Amy McGarrity