Amy McGregor
Palisade,CO
Summary
Accomplished Vocational Support Specialist from Ariel Clinical Services, adept in organizational skills and adaptability. Spearheaded program enhancements, improving efficiency by streamlining processes. Excelled in team collaboration and interpersonal communication, fostering strong relationships and achieving significant advancements in member support and program compliance. Demonstrates professionalism and problem-solving aptitude, ensuring high-quality service delivery.
Overview
24
24
years of professional experience
Work History
Vocational Support Specialist
Ariel Clinical Services
01.2019 - Current
- Manage multiple concurrent projects efficiently, prioritizing tasks based on deadlines and resource availability.
- Enhance program efficiency by streamlining documentation processes and implementing strategic improvements.
- Demonstrate flexibility and adaptability in the face of changing program requirements, successfully navigating shifts in priorities while maintaining a high level of performance.
- Respond to in-person and telephone requests for information and assistance.
- Communicate clearly with program staff and participants through written and digital correspondence.
- Remain solutions-oriented in face of complex problems to assist management and overall program direction.
- Efficiently manage multiple competing priorities under tight deadlines by utilizing strong organizational skills and attention to detail.
- Develop strong relationships with staff and Day Program members.
- Train employees on program policies and procedures in regards to Therap and daily documentation.
- Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
- Collaborated with cross-functional teams to address program challenges, fostering a culture of teamwork and problem solving.
- Ensured compliance with company policies and industry regulations through diligent documentation and reporting procedures.
- Assure assessments are completed on all members in Day Program, . Assure accurate and detailed member information is gathered and organized into person centered assessments, person centered individual support plans, including medical and behavior information.
- Develop formal person centered goals and tracking for members. Monitor member goal progress, and adjust as needed. Maintain and update member protocols, and complete yearly service plan documents.
- Audit staff entries in Therap for accuracy. Record and enter data into excel spreadsheets for supervisory review.
- Record and maintain record of weekly Day Program schedules.
Direct Support Professional
Ariel Clinical Service
01.2018 - 01.2019
- Maintained clean, safe, and well-organized member environment.
- Assisted member with daily living needs to maintain self-esteem and general wellness.
- Assisted members to support independence and well-being.
- Monitored progress and documented member activities and goals.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for members
Home Childcare Provider
Self-Employed
09.2000 - 10.2013
- Provided emotional support to 3-5 children ages 6 weeks-7 years, by actively listening and offering guidance when needed.
- Managed schedules, activities, and transportation for multiple children, maintaining punctuality and efficiency.
- Assisted with toileting, dressing and hygiene to meet child's personal needs.
- Encouraged and supported self-help skills to establish independence.
- Ensured compliance with state regulations regarding health codes, safety requirements, and overall quality of childcare service provided.
- Organized daily schedules for children, balancing educational, physical, and creative activities.
- Developed strong relationships with parents to ensure consistent communication regarding child progress and needs.
Education
Berthoud High School
Berthoud1989
Training And Certifications
Skills
- Organizational Skills
- Adaptability and Flexibility
- Reliability
- Attention to Detail
- Multitasking Abilities
- Team Collaboration
- Interpersonal Skills
- Professionalism
- Member Advocacy
- Problem-solving aptitude
Timeline
Vocational Support Specialist
Ariel Clinical Services
01.2019 - Current
Direct Support Professional
Ariel Clinical Service
01.2018 - 01.2019
Home Childcare Provider
Self-Employed
09.2000 - 10.2013
Training And Certifications
Berthoud High School
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