Amy Mcintosh
North Las Vegas,NV
Summary
Offering detail-focused and organized approach, eager to learn and grow in billing/coding environment. Brings understanding of ICD-10 guidelines and CPT coding. Currently gaining experience coding by using Practicode from AAPC. Looking to bring skills learned and develop skills further in a CPC role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Billing Associate
Children's Heart Care Center
11.2024 - Current
- Processed charge postings accurately to ensure timely billing.
- Scanned and digitized medical documents for efficient record-keeping.
- Routed incoming and outgoing mail efficiently.
- Applied ICD-10 codes to ensure precise medical billing and coding.
Veterinary Receptionist
West Russell Animal Hospital
04.2021 - 11.2024
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Assessed medical records to maintain accurate and up-to-date patient information.
Veterinary Receptionist
Ann Road Animal Hospital
06.2020 - 04.2021
- Compiled end-of-day reports to ensure accurate record-keeping and smooth clinic operations.
- Handled incoming calls, providing clients with accurate information and scheduling appointments.
- Maintained cleanliness and organization of the reception area to ensure a welcoming environment for clients.
Education
No Degree - Certified Professional Coder
AAPC Online
No Degree - Veterinary Assistant
Pima Medical Institute
04-2018
High School Diploma -
Penn Foster High School
Skills
- Clinical documentation review
- ICD-10 proficiency
- Medical terminology
- Critical thinking
- CPT coding
- Payment processing
- Billing software
Certification
- Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC).
Timeline
Billing Associate
Children's Heart Care Center
11.2024 - Current
Veterinary Receptionist
West Russell Animal Hospital
04.2021 - 11.2024
Veterinary Receptionist
Ann Road Animal Hospital
06.2020 - 04.2021
No Degree - Certified Professional Coder
AAPC Online
No Degree - Veterinary Assistant
Pima Medical Institute
High School Diploma -
Penn Foster High School