Amy McKeever
Abilene
Summary
Dynamic professional with extensive experience in customer service and food safety at Loves Travel Center. Proven ability to manage cash registers and maintain inventory while demonstrating empathy and patience. Recognized for enhancing customer satisfaction and fostering strong relationships, contributing to a positive shopping experience.
Overview
10
10
years of professional experience
Work History
Cashier
Loves Travel Center
Baird
10.2024 - Current
- Welcomed customers, offering assistance to help find store items.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Performed other duties as assigned by management.
Private Caregiver
Private Family Client
Abilene
12.2014 - 06.2024
- Assisted with meal planning to meet nutritional plans.
- Drove clients to doctors' appointments and social outings.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Assisted with physical therapy exercises designed by a physical therapist or occupational therapist.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Recorded client status progress and challenges in logbooks and reports.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Organized oral medications for clients following dosage and schedule requirements.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support to clients who were dealing with depression or anxiety issues related to aging or health conditions.
Deli Clerk/Deli Closer
MDBS/DAFB
Abilene
11.2018 - 05.2019
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Sliced meats and cheeses and weighed deli items for customers.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Offered samples to promote and upsell specials.
- Provided customers with fresh product and correct portion size to minimize shrink.
- Adhered to health and safety standards while preparing food.
- Documented and entered special orders for event catering and party trays.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Informed customers of deli specials to increase profits.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Greeted customers in a friendly and professional manner.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Maintained records such as inventory levels or sales figures.
- Maintained safe food handling practices to prevent germ spread.
- Stocked shelves with fresh items daily.
Education
High School Diploma -
Abilene High School
Abilene, Texas05-1987
Skills
- Cash register operation
- Point of sale systems
- Inventory management
- Product knowledge
- Sales processing
- Customer service
- Food safety
- Time management
- Attention to detail
- Decision making aptitude
- Data entry
- Money handling
- Point of sale operation
- Dependability and reliability
- Empathy and patience
- POS systems
- Cleaning and sanitizing
Accomplishments
- I received the Bronze Award for dependability after only 60 days of employment at Love's.
Timeline
Cashier
Loves Travel Center
10.2024 - Current
Deli Clerk/Deli Closer
MDBS/DAFB
11.2018 - 05.2019
Private Caregiver
Private Family Client
12.2014 - 06.2024
High School Diploma -
Abilene High School
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