Amy McKnight
Hilliard,Ohio
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Industrious administrative team member with proven organizational, time management and multitasking abilities in a very busy setting. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support.
Overview
16
16
years of professional experience
Work History
Office Specialist
Behavioral Health Outpatient Services
Columbus, OH
08.2022 - Current
- Registering patients at the time of check in
- Verifying insurance and patient information
- Answering telephone calls and routing them to the appropriate department
- Scheduling patient appointments along with referrals.
Patient Access Representative
Nationwide Children’s Hospital
Columbus, OH
02.2022 - 08.2022
- Greeting and registering patients
- Answering telephone calls and scheduling patient appointments
- Pulling and filing medical charts
- Assisting with filing insurance claims.
Administrative Assistant
St. Timothy Church
Columbus, OH
08.2018 - 02.2022
- Facilitates communication between visitors, staff, and Pastors
- Maintains all church records in a computer setting
- Assists finance manager in preparing payroll information, distributing checks, and maintaining office financial records
- Assists in writing, editing, printing, and distributing the weekly church bulletin
- Answers all telephone calls and routes/assist callers as needed
- Arranges all the details for weddings, funerals, baptisms and any other events.
Legal Secretary
Franklin County Juvenile Division, Prosecutors Office
Columbus, OH
07.2015 - 07.2018
- Coordinated and prioritized caseloads for 15 prosecuting attorneys
- Prepared and filed all legal documents, including petitions, motions & subpoenas
- Communicated with various police agencies, attorney's offices and Child Welfare
- Organized and distributed discovery materials in all cases
- Input reports, evidence, documents & medial associated with a particular database
- Composed and revised legal documents including letters, depositions, and court documents.
Team Lead/Classified Account Executive
The Dispatch Printing Company
Columbus, OH
05.2008 - 06.2015
- Sold advertising to new and current clients
- Managed over 500 accounts and attracted new clients increasing advertising revenue by thousands of dollars
- Provided excellent customer service to clients by responding to email and phone inquiries in a timely manner
- Managed a variety of different projects and deadlines in an appropriate time frame
- Collaborated with team members to meet strict deadlines.
Education
Criminology -
Bowling Green State University
Bowling Green, OH06.2004
Grandview Heights High School
Columbus, OH06.2000
Skills
- Microsoft Office (Word, PowerPoint, Excel, Access, Publisher)
- Adobe Acrobat
- Social Media (Facebook, Instagram)
- Typing speed of 80 WPM
Timeline
Office Specialist
Behavioral Health Outpatient Services
08.2022 - Current
Patient Access Representative
Nationwide Children’s Hospital
02.2022 - 08.2022
Administrative Assistant
St. Timothy Church
08.2018 - 02.2022
Legal Secretary
Franklin County Juvenile Division, Prosecutors Office
07.2015 - 07.2018
Team Lead/Classified Account Executive
The Dispatch Printing Company
05.2008 - 06.2015
Criminology -
Bowling Green State University
Grandview Heights High School
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