Amy McKune
Mims,FL
Summary
Neurodiagnostic Technician with expertise in EEG, NCV, and EP procedures. Strong technical skills and a deep understanding of neurophysiology and neuromuscular diseases. Proven ability to enhance diagnostic accuracy through meticulous analysis of test results and collaboration on treatment plans. Experienced in delivering patient-centered care in high-pressure environments.
Overview
1
1
Certification
22
22
years of professional experience
Work History
NCV Technician
Coastal Pain and Neurology Clinic
Ormond Beach, FL
03.2026 - Current
- Performed Nerve Conduction Studies, Evoked Related Potential Studies and assisted physician with Electromyography testing.
- Operated diagnostic equipment to assist in patient evaluations.
- Supported clinical staff by preparing treatment areas and ensuring cleanliness.
- Assisted in patient education regarding treatments and procedures for enhanced understanding.
- Monitored inventory levels of medical supplies, facilitating timely replenishment orders.
- Trained new technicians on operational protocols and safety procedures for consistent service delivery.
Administrative Assistant
Space Coast Tax & Accounting
Titusville, Florida
10.2023 - Current
- Organized and maintained files, ensuring confidentiality of sensitive information.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Updated and managed client contact database with high accuracy and attention to detail.
- Acted as primary point of contact for operational and administrative inquiries, streamlining communication.
- Maintained timekeeping information and submitted and processed payroll.
- Maintained office inventory by assisting with supply orders.
- Entered information into Quickbooks, reconciled client accounts and created charges.
Patient Access Representative
Change Healthcare
Titusville, FL
03.2023 - 11.2024
- Registered patients by obtaining necessary and accurate financial and demographic information.
- Registered patients, ensuring accurate collection of financial and demographic information to facilitate smooth patient flow.
- Created new patient charts, compiling personal and insurance information along with reasons for visits to streamline patient processing.
- Monitored incoming calls from patients, physicians, or other healthcare providers while providing timely responses.
- Created new patient charts to include personal and insurance information and reason for visit.
- Monitored incoming calls from patients and healthcare providers, delivering timely responses to enhance patient satisfaction.
- Provided excellent customer service to patients and their families.
- Exhibited effective communication skills when interacting with diverse populations in a professional manner.
- Explained policies, procedures, and services to patients using medical and administrative knowledge.
Neurodiagnostic Technician
Neurology and Neurodiagnostic
US
03.2015 - 08.2018
- Performed all Electroencephalograms, Nerve Conduction studies, assisted physician in Electromyography testing, as well as entered all patient charges for studies performed.
- Maintained precise records of EEG tests, documenting results and follow-up actions to ensure continuity of care.
- Prepared patients for EEGs by setting up electrodes and performing pre-test assessments to ensure accurate testing.
- Attended continuing education classes in order to stay abreast of advances in the field of neurology.
- Maintained an organized work area that was free from clutter and dangerous objects which could interfere with testing procedures.
Neurodiagnostic Technician
Wuesthoff Memorial Hospital
US
10.2008 - 08.2017
- Worked as a lead Neurodiagnostic technician in Performing Electroencephalograms, Nerve Conduction Studies, Visual Evoked potentials, Somatosensory Evoked Potentials and Brain-stem Evoked potentials.
- Checked physician dictation for test results, ordered patient testing, transferred studies, and communicated with physicians and hospital staff to enhance patient care.
- During downtime I assisted with EKGs, as well as helped out at the front desk answering phones and scheduling patients for outpatient appointments.
- Performed EEGs, nerve conduction velocity tests, and evoked potential assessments to evaluate patient neurological function. were performed on inpatients, as well as outpatients.
- Performed EEGs on all age groups: adults, pediatrics and neonatal patients.
- Collaborated with medical staff to develop treatment plans based on EEG findings.
- Trained new employees on proper use of neurodiagnostic equipment, ensuring adherence to protocols and safety standards.
- Attended continuing education classes in order to stay abreast of advances in the field of neurology.
- Assisted with patient preparation for EEGs including preparing electrodes and conducting pre-test assessments.
- Maintained accurate records of EEG tests, documenting results and follow-up actions to support quality assurance and patient management.
- Performed long-term monitoring using video and EEG technology while maintaining a safe environment for the patient.
- Set up, programmed and recorded montages and electrical combinations in testing peripheral nerve, spinal cord, subcortical, and cortical responses.
Neurodiagnostic Technician
Neurology, Headache and Pain Management
US
03.2006 - 06.2008
- Collaborated with Dr. Shenoy as medical assistant and Neurodiagnostic technician to support patient care.
- Assisted with spinal taps, EMGs and all office visits.
- Performed NCV and EEGs in the office.
- While not directly working with patients I scheduled appointments, any testing needed, checked for patient reports, filed charts, and returned patients' phone calls.
- For several months while we were without a manager, I assisted in hiring new staff, paying office bills and prepared the doctor's schedule.
Emergency Medical Technician/ Certified Nursing Assistant
Parrish Medical Center
US
08.2004 - 03.2006
- Emergency Department EMT.
- As a CNA I helped patients with their daily activities in life, helped bathe, dress and feed them.
- Monitored vital signs, turned patients, checked blood sugar, and collaborated with nurses to enhance patient care.
- Responded quickly and efficiently in high-pressure situations.
- Assisted physicians and nursing staff in providing care and treatment to patients.
- Maintained current knowledge of EMT standards by attending continuing education courses and seminars.
- Provided medical care to patients in various settings. in both emergency and non-emergency settings.
- Ensured accurate documentation of all patient encounters according to established protocols.
Education
BACHELORS OF SCIENCE - ADVANCED ALLIED HEALTH
Eastern Florida State College
FL05-2016
ASSOCIATE OF ARTS DEGREE - FL
Eastern Florida State College
FL07-2014
EMERGENCY MEDICAL TECHNICIAN - FL
Brevard Community College
FL05-2005
PATIENT CARE TECHNICIAN - FL
Brevard Community College
FL05-2004
Skills
- Diagnostic equipment operation
- Patient appointment management and payroll
- Patient registration
- Data entry and computer proficiency
- Financial recordkeeping
- Microsoft Word
- Office management
- Time management
- Multitasking
- Client relations
Certification
- American Heart Association BLS for healthcare (CPR and AED)
- Certified Nursing Assistant, CNA50524
Timeline
NCV Technician
Coastal Pain and Neurology Clinic
03.2026 - Current
Administrative Assistant
Space Coast Tax & Accounting
10.2023 - Current
Patient Access Representative
Change Healthcare
03.2023 - 11.2024
Neurodiagnostic Technician
Neurology and Neurodiagnostic
03.2015 - 08.2018
Neurodiagnostic Technician
Wuesthoff Memorial Hospital
10.2008 - 08.2017
Neurodiagnostic Technician
Neurology, Headache and Pain Management
03.2006 - 06.2008
Emergency Medical Technician/ Certified Nursing Assistant
Parrish Medical Center
08.2004 - 03.2006
PATIENT CARE TECHNICIAN - FL
Brevard Community College
EMERGENCY MEDICAL TECHNICIAN - FL
Brevard Community College
ASSOCIATE OF ARTS DEGREE - FL
Eastern Florida State College
BACHELORS OF SCIENCE - ADVANCED ALLIED HEALTH
Eastern Florida State College