Amy Mealer
Surprise,AZ
Summary
Dynamic and reliable professional with a proven track record at Northwestern Medicine in enhancing patient safety and privacy. Excelled in mental health awareness and effective communication, significantly improving patient care. Demonstrated exceptional administrative skills at Tile Techniques AZ, ensuring efficient business operations. Skilled in patient monitoring and behavioral observation, ready to contribute to a high-performing team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Safety Companion
Northwestern Medicine
McHenry, IL
06.2024 - Current
- Reported changes in patient condition to healthcare team members immediately.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Responded quickly to emergent situations such as falls or medical emergencies using established protocols.
- Facilitated communication between healthcare team members regarding any changes in patient's condition.
- Observed patient behavior to detect signs of distress or agitation and reported concerns promptly.
- Served as a resource person for new employees providing orientation and guidance related to Patient Safety practices.
Office Administrative Assistant
Tile Techniques AZ
Surprise, AZ
10.2020 - 09.2023
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Responded promptly to customer inquiries via email or phone.
- Proofread content for typo-free emails and documentation.
- Answered incoming calls in a timely manner and directed them appropriately.
Education
CNA Certification -
Samland Healthcare
Gurnee, IL12-2003
High School Diploma -
Antioch Community High School
Antioch, ILSome College (No Degree) -
College of Lake County
Grayslake, ILSkills
- Mental health awareness
- Patient privacy
- Patient monitoring
- Behavioral observation
- Reliability and punctuality
- De-escalation techniques
- Excellent communication
Certification
- Crisis Prevention Training
Timeline
Patient Safety Companion
Northwestern Medicine
06.2024 - Current
Office Administrative Assistant
Tile Techniques AZ
10.2020 - 09.2023
CNA Certification -
Samland Healthcare
High School Diploma -
Antioch Community High School
Some College (No Degree) -
College of Lake County