Amy Mettlen
Bellevue
Summary
To obtain the ushering position with the Metropolitan Entertainment & Convention Authority (MECA)
Developed exceptional guest service and communication skills in dynamic, fast-paced environment. Proven ability to manage high-pressure situations and ensure customer satisfaction. Seeking to transition into new field, leveraging these transferable skills to contribute effectively in fresh setting.
Overview
2
2
years of professional experience
Work History
Usher
MECA
01.2024 - Current
- Refuse admittance to undesirable persons or persons without tickets or passes
- Guide patrons to exits or provide other instructions or assistance in case of emergency
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued
- Guided patrons to seats, ensuring a smooth entry experience.
- Managed crowd flow during events to maintain safety and comfort.
Nanny
Breaunna Stone
06.2024 - Current
- Model appropriate social behaviors and encourage concern for others to cultivate the development of interpersonal relationships and communication skills
- Perform housekeeping and cleaning duties related to children's care
- Instruct children in safe behavior, such as seeking adult assistance when crossing the street and avoiding contact with unsafe objects
- Maintained a clean, organized play area to support a safe and stimulating environment for children.
- Assisted with light housekeeping duties as well as running errands.
- Supervised daily activities, ensuring safety and fostering a nurturing environment.
House and Pet Sitter
Breaunna Stone
11.2024 - Current
- Provided reliable care for pets, ensuring safety and well-being during owner absences.
- Managed daily routines for multiple households, maintaining consistency in pet care and home upkeep.
- Ensured cleanliness and organization of homes, performing light housekeeping tasks as required by clients.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Brought in mail and newspaper to maintain appearance of activity at client residence.
- Maintained a flexible schedule to accommodate client needs, including last-minute bookings and extended stays.
- Communicated effectively with pet owners regarding daily activities and any concerns regarding their pets' health.
Babysitter
Chelsey Hackleman
06.2025 - Current
- Supervised children's activities, ensuring safety and engagement throughout playtime.
- Developed and implemented daily routines to promote learning and healthy habits.
- Communicated effectively with parents regarding children's progress and behavioral concerns.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Communicated positively with children and guardians.
Attractions Cast Member
Vala's Pumpkin Patch & Apple Orchard
08.2025 - Current
- Delivered exceptional guest experiences through engaging interactions and personalized service.
- Assisted in maintaining cleanliness and safety standards across attractions and facilities.
- Collaborated with team members to ensure smooth operations during peak seasonal events.
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
Education
High School Diploma -
Bellevue West High School
Bellevue, NE05-2024
Skills
- Crowd Control
- Working With Children
- Adobe Photoshop
- Adobe Photoshop Lightroom
- Photography
- Demonstrator with Jean Lanphier Dance Studio
- Customer service
- Ride control operation
- Teamwork
- Problem-solving
Timeline
Attractions Cast Member
Vala's Pumpkin Patch & Apple Orchard
08.2025 - Current
Babysitter
Chelsey Hackleman
06.2025 - Current
House and Pet Sitter
Breaunna Stone
11.2024 - Current
Nanny
Breaunna Stone
06.2024 - Current
Usher
MECA
01.2024 - Current
High School Diploma -
Bellevue West High School