HAPPINESS IGWE
CHESAPEAKE,VA
Summary
Dynamic professional with experience at Redeem Christian Church of God, excelling in crowd control and safety compliance. Proven ability to analyze risks and implement effective data encryption strategies. Recognized for enhancing customer service and fostering positive guest experiences while collaborating with cross-functional teams to achieve event success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Usher
Redeem Christian Church of God (RCCG)
Chesapeake, VA
11.2023 - Current
- Monitored guest behavior to ensure compliance with safety regulations.
- Conducted pre-event inspections of the facility to identify potential hazards or deficiencies.
- Distributed programs and other materials to guests as needed.
- Maintained positive working relationships with fellow staff and management.
- Performed light cleaning tasks such as sweeping floors and wiping down seating areas between events.
- Greeted and assisted customers to foster positive experiences.
- Adhered to all safety protocols while performing job duties.
- Assisted people with disabilities who require special accommodations.
- Attended staff meetings regularly to discuss improvements in customer service procedures.
- Checked assigned sections for cleanliness and assisted in keeping the venue clean during, between, and after shows.
- Directed guests to the correct location by documenting ticket seats, and answered questions about facility amenities.
- Ensured that emergency exits were not blocked or obstructed.
- Actively monitored crowd control during large gatherings.
- Greeted guests and directed them to their seats.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Cybersecurity Intern
University of Denver Boot Camp
Denver, CO
03.2022 - 10.2022
- Worked closely with fellow security personnel to remedy and alleviate technology issues.
- Analyzed system risk to identify and implement appropriate security countermeasures.
- Used penetration testing tools to identify weaknesses in security systems.
- Built firewalls and encrypted data to secure confidential information.
- Analyzed security procedure violations and developed plans to prevent recurrence.
- Designed and implemented plans to secure computer files against breach, destruction, or accidental modification.
- Collaborated with stakeholders to implement and update disaster recovery plans.
- I learned about the latest security threats from blogs and online publications.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Linux and its applications.
Education
Some College (No Degree) - Cyber Security
University of Denver Boot Camp
2211 S. Josephine St, #302 Denver, CO 80208Skills
- Crowd control
- Safety compliance
- Event coordination
- Risk analysis
- Data encryption
- Customer service
Certification
- Comptia Security+
- Certificate of Participation (University of Denver Cybersecurity Boot Camp).
- Certificate of Completion (Linux and its Applications) Learnomate Technology India
Languages
English
Professional
References
References available upon request.
Timeline
Usher
Redeem Christian Church of God (RCCG)
11.2023 - Current
Cybersecurity Intern
University of Denver Boot Camp
03.2022 - 10.2022
Some College (No Degree) - Cyber Security
University of Denver Boot Camp
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