Hi, I’m
AMY MILES
Sherwood,AR
Summary
I love working in a place that I can learn a lot, I work well with others and alone, I'm strong willed and very patient. I treat others and peers with respect and love to help in any way I can. I solve problems quick and I am very reliable in times of crisis.
I'm knowledgeable and dedicated to the job, I'm very outgoing and motivated to be the best I can be while also pushing to move forward in my professional and work life.
Overview
4
years of professional experience
Work History
Brian's Pharmacy
Pharmacy Technician
08.2023 - Current
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed about 100-125 scripts a day
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Walgreens
Customer Service Associate
12.2021 - 07.2023
Job overview
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Educated customers on special pricing opportunities and company offerings.
- Met and overachieved productivity targets by handling every interaction with amazing customer service.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Supported customer service goals and enhanced relations by about 15% while there.
Mallard Equipment Supply, LLC
Employment Assistant
03.2021 - 12.2022
Job overview
- Counted daily money intake
- Packed daily orders, and made sure everything was correct
- Picking up and stocking items
- Cleaning and checking in bulk orders.
- Expanded amount of orders, and covered spots that needed added help
- Networked with all major wholesalers
Bennett’s By Keith & Co
Waitress/Hostess
03.2021 - 03.2021
Job overview
- Trained for soft opening
- Took orders, brought drinks, brought food out to customers
- Checked in frequently to increase sales and outcome
- Cleaned up areas used
- Stocked server areas with supplies before, during and after shifts.
- Greeted customers, answered questions and recommended specials to increase profits.
Two Sisters Cafe
Cashier/Server/Waitress
07.2019 - 03.2021
Job overview
- Provided excellent and professional service to ensure customer satisfaction
- Helped with mistakes and order corrections when needed
- Took orders, brought food out to tables, and worked the drive thru
- Made food when necessary
- Took initiative during down time to clean, help with orders, and take phone orders
- Counted drawer in and counted it down daily and made money drops to the safe.
- Operated cash register, collected payments and provided accurate change.
Education
University of Little Rock Little Rock Ar
Associate of Science from Criminal Justice
University Overview
- 4.0 GPA
- Major in Criminal Justice
- Minor in psychology
Sylvan Hills High SchoolSherwood, AR
High School Diploma
05.2021
Skills
- Problem solving
- Paying close attention to detail
- Organizational
- Expert leadership
- Conflict Resolution
- Critical Thinking
- FDA Drug Safety Guidelines
- Answering Customer Questions
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Pharmacy Technician
Brian's Pharmacy
08.2023 - Current
Customer Service Associate
Walgreens
12.2021 - 07.2023
Employment Assistant
Mallard Equipment Supply, LLC
03.2021 - 12.2022
Waitress/Hostess
Bennett’s By Keith & Co
03.2021 - 03.2021
Cashier/Server/Waitress
Two Sisters Cafe
07.2019 - 03.2021
University of Little Rock
Associate of Science from Criminal Justice
Sylvan Hills High School
High School Diploma