Amy Mullard
Hillman
Summary
Dynamic Recovery Care Services Coordinator with proven expertise in project management, health home coordination, and community outreach. Skilled in enhancing team performance and implementing effective service delivery strategies.
Overview
21
21
years of professional experience
Work History
Recovery Care Services Coordinator
Catholic Human Services
Alpena
10.2025 - Current
- Supervise the Peer Recovery Coaches at CHS to include all of our PRC in Project Assert in our three hospitals
- Supervise the Nurse Care Managers in our Health Home and oversee coordination of our Health Home between Nurses, PRC, Clinicians and all parties involved
- Assisted in planning community outreach events to promote available services.
- Collaborated with staff to develop and implement service delivery strategies.
- Participated in team meetings to discuss ongoing projects and share
- insights.
- Facilitated communication between different departments in order to resolve issues quickly.
Atlanta Varsity Volleyball Coach
Atlanta Community Schools
Atlanta
07.2021 - Current
- Designed practice plans to enhance team skills and performance.
- Conducted player assessments to identify strengths and areas for improvement.
- Mentored student-athletes in sportsmanship and teamwork principles.
- Led the team to two regional championships, three district titles, and three league championships in the five years of coaching.
- Focus on building athletes confidence, Skills, work ethic and teamwork to build a winning program and young ladies who are successful
Operations Manager
Catholic Human Services
Alpena
08.2017 - 09.2025
- Managed daily operations to ensure efficient service delivery for community programs.
- Coordinated staff schedules to optimize resource allocation and support client needs.
- Conducted regular meetings with staff to address concerns and improve team communication.
- Implemented process improvements to streamline workflows and reduce operational delays.
Moir Abstracting
Self Employed
Atlanta
02.2008 - 08.2017
- Title work for companies needing to make sure there were clear titles on property
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Equalization Clerk
Montmorency county
Atlanta
01.2005 - 01.2008
- Processed documents and maintained accurate records for county operations.
- Assisted residents with inquiries and provided information on county services.
- Filed and organized paperwork to ensure efficient retrieval of information.
- Collaborated with team members to improve workflow and office procedures.
Education
High School Diploma -
Atlanta Community Schools
Atlanta, MI06-1993
Some College (No Degree) - Business
Alpena Community College
Alpena, MISkills
- Project management
- Data analysis
- Community outreach
- Health Home coordination
- Service delivery strategies
- Team collaboration
Timeline
Recovery Care Services Coordinator
Catholic Human Services
10.2025 - Current
Atlanta Varsity Volleyball Coach
Atlanta Community Schools
07.2021 - Current
Operations Manager
Catholic Human Services
08.2017 - 09.2025
Moir Abstracting
Self Employed
02.2008 - 08.2017
Equalization Clerk
Montmorency county
01.2005 - 01.2008
High School Diploma -
Atlanta Community Schools
Some College (No Degree) - Business
Alpena Community College