Amy Munoz-Garcia
Fort Collins,US
Summary
Compassionate Medical Assistant experienced in delivering exceptional patient care and supporting physicians in various healthcare settings. Improved patient satisfaction through effective communication and empathy while streamlining clinical processes for enhanced care delivery. Committed to fostering a compassionate patient experience and maintaining accuracy in medical records.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Summitstone Health Partners
Fort Collins, CO, CO
05.2025 - 02.2026
- Administered medications and injections following established protocols to ensure patient safety and compliance.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong rapport with patients through attentive and compassionate care.
- Maintained accurate medical records using electronic health record (EHR) systems for compliance and quality assurance.
- Processed prior authorizations for medications to facilitate timely patient access to necessary treatments.
- Coordinated patient referrals with healthcare professionals to ensure seamless transitions and continuity of care
- Scheduled follow-up appointments based on physician recommendations to maintain continuity of patient care.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits
Administrative Medical Assistant
Banner Health
09.2021 - 10.2024
- Coordinate patient calls, ensuring accurate message delivery and efficient assistance for all of Larimer and Weld County's clinics which included Family Medicine, Internal Medicine and Pediatric clinics. A total of 14 clinics and over 70 providers
- Managed high call volumes with strong organizational skills, ensuring precise message delivery and efficient assistance.
- Initiated medication refills and referrals, relayed test results from providers, and enhanced patient communication and care quality.
School Health Office Assistant
Thompson School District - Namaqua Elementary School
08.2019 - 08.2021
- Responded promptly to student health issues, enhancing overall well-being
- Administered medications, ensuring student safety and health compliance
- Applied first aid effectively, minimizing student recovery time
- Performed hearing and vision testing to support early detection of student health issues
- Maintained detailed records of office activities to track student health interventions and outcomes
Registered Medical Assistant
Colorado State University Health Network
01.2017 - 05.2017
- Supported medical staff during minor procedures
- Streamlined rooming process for physicians to improve patient experience
- Captured vital signs and medical histories accurately to ensure comprehensive patient records
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
Registered Medical Assistant
Poudre Valley Internists
11.2012 - 04.2014
- Roomed patients and recorded medical histories, facilitating effective physician-patient interactions
- Conducted CLIA waived lab tests with precision, enhancing diagnostic accuracy
- Assisted with minor procedures, performing EKGs and spirometry
- Assisted with minor procedures, performing EKGs and spirometry
- Provided compassionate care, addressing patient concerns and educating on treatments and preventive care
Qualified Medication Administration Professional (QMAP)
The Hillcrest Senior Living
04.2011 - 04.2012
- Administered medication, enhancing residents' health outcomes through consistent care
- Maintained medication records and monitored health indicators, ensuring accurate documentation for effective care management
- Assisted with daily activities, improving residents' quality of life and creating a supportive environment
Registered Medical Assistant
Loveland Pediatrics
02.2003 - 08.2010
- Roomed patients for physicians, obtaining vital signs and medical history.
- Roomed patients for physicians, obtaining vital signs and medical history to ensure accurate assessments.
- Administered medication and immunizations and assisted with minor office procedures
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Diploma - Medical Assisting
Institute of Business And Medical Careers
Fort Collins, COHigh School Diploma -
Loveland High School
Loveland, COSkills
- Medication administration to include injectable medications and immunizations
- Patient scheduling
- Team collaboration
- EMR / EHR
- Direct patient care
- Vital sign assessment
- Referral processing
- Attention to detail
- HIPAA compliance
- Patient-focused care
- Prescription refills
- Phlebotomy
- Perform medical office procedures like EKG, spirometry,ear irrigation and suture removal
- Prior Authorizations
- Exceptional communication with patients and providers
Certification
- BLS and First Aid-pending renewal through American Heart Association
Timeline
Registered Medical Assistant
Summitstone Health Partners
05.2025 - 02.2026
Administrative Medical Assistant
Banner Health
09.2021 - 10.2024
School Health Office Assistant
Thompson School District - Namaqua Elementary School
08.2019 - 08.2021
Registered Medical Assistant
Colorado State University Health Network
01.2017 - 05.2017
Registered Medical Assistant
Poudre Valley Internists
11.2012 - 04.2014
Qualified Medication Administration Professional (QMAP)
The Hillcrest Senior Living
04.2011 - 04.2012
Registered Medical Assistant
Loveland Pediatrics
02.2003 - 08.2010
Diploma - Medical Assisting
Institute of Business And Medical Careers
High School Diploma -
Loveland High School