Amy Nasta
Hickory,NC
Summary
Accomplished professional with a proven reputation for relationship-building and creative problem-solving skills.
Overview
18
18
years of professional experience
Work History
Director of Sales and Marketing
Givens Highland Farms Retirement Community
Black Mountain, NC
02.2016 - 04.2023
- Counseled hundreds of clients and family members regarding health, financial and personal decisions.
- Studied and implemented current HIPPA guidelines to ensure client confidentiality.
- Hired, led, and inspired 3-person sales team to surpass customer satisfaction and sales goals via training, modeling, and support.
- Collaborated interdepartmentally to achieve 100% residential occupancy.
Sales Representative
Brandon Oaks Retirement Community
Roanoke , VA
08.2010 - 10.2015
- Created meaningful and trusting relationships with numerous clients and family members.
- Advanced quality of care via 9-tiered Building Excellence best practices for senior center success.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Program Coordinator
Virginia Tech University
Blacksburg, VA
04.2005 - 02.2010
- Oversaw and operated English learning center for 220 asylum-seeking African Refugees.
- Provided high-level leadership, teaching, and advocacy for marginalized families.
- Recruited, trained, and mentored hundreds of Virginia Tech students to teach English as Second Language and essential life skills to African Refugees
- Acted as the school liaison for numerous children when parents had limited or no English capabilities.
- Created and delivered program training and education to keep participants knowledgeable and provide necessary skills to participate productively.
Education
Master of Arts - Mental Health Counseling
Lenoir Rhyne University
Hickory, NC11.2025
Bachelor of Arts - French
University of Georgia
Athens, GA05.1995
Skills
- Training: Diversity, Equity, Inclusion (DEI), Cultural Sensitivity, Leadership and Elder LGBTQ (Sage Care)
- Twelve years of combined French and ESL Instruction
- Exemplary customer service
- Project and Operational Management
Timeline
Director of Sales and Marketing
Givens Highland Farms Retirement Community
02.2016 - 04.2023
Sales Representative
Brandon Oaks Retirement Community
08.2010 - 10.2015
Program Coordinator
Virginia Tech University
04.2005 - 02.2010
Master of Arts - Mental Health Counseling
Lenoir Rhyne University
Bachelor of Arts - French
University of Georgia