Holli Hall
Concord,North Carolina
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Server
Givens Highland Farms
Black Mountain, NC
10.2023 - 10.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
Associate
Ingles
Swannanoa, NC
04.2021 - 01.2024
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Processed payments using point-of-sale systems.
Sales Associate
Belk Department Store
Asheville, NC
02.2023 - 05.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Education
High School Diploma -
Charles D. Owen High School
Black Mountain, NC06-2023
Skills
- Supply Restocking
- Hostess support
- Food inspection
- Customer service
- Product Sales
- Payment Processing
- Customer Needs Assessment
- Merchandising understanding
Languages
English
Professional
Accomplishments
- Recieved 2 raises in my time as a retail cashier
- Earned a role known as a "Cultivator" training all new employees and being the point of contact for all employees.
Affiliations
- Fishing
- Reader
- Family-oriented
- Babysitting
References
References available upon request.
Timeline
Server
Givens Highland Farms
10.2023 - 10.2024
Sales Associate
Belk Department Store
02.2023 - 05.2023
Associate
Ingles
04.2021 - 01.2024
High School Diploma -
Charles D. Owen High School
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