Amy N. Bush
Edison,OH
Summary
Dynamic product and technology delivery leader with over 15 years of experience driving cross-functional execution across web channels, infrastructure, and data center initiatives. Expertise in building trusted partnerships, removing delivery blockers, and coordinating dependencies to enhance release readiness through disciplined planning and transparent status reporting. Proven ability to oversee complex projects, ensuring timely delivery while managing budgets and assessing risks. Committed to fostering a collaborative, results-driven environment characterized by reliability, strong leadership, and effective communication.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Web Channel Project Manager / Agility Lead
JPMorganChase & Co.
Columbus, OH
04.2016 - Current
- Coordinate sequencing and resource alignment across committed applications to support delivery plans.
- Oversee development team execution against planned sprint cycles, tracking utilization and delivery progress.
- Drive release readiness by gathering required project deliverables and ensuring completion of gating items.
- Manage critical path delivery items, including dependencies, transitions, and environment availability.
- Proactively communicate with delivery teams and stakeholders to surface risks early, remove blockers, and implement efficiency improvements.
- Review and manage changes to project plans, aligning impacted parties and implementing approved updates.
- Coordinate Dark Canary rollouts with Product Owners and development teams.
Infrastructure Project Manager / Business Analyst
2Checkout.com, LLC
Columbus, OH
06.2014 - 04.2016
- Manage multiple mid-to-large CCB initiatives with multi–line of business impacts, delivering infrastructure outcomes end-to-end.
- Own project tracking, time reporting, issue/risk management, and regular status reporting to partners and leadership.
- Serve as primary point of contact to resolve delivery issues, provide updates, and drive on-time execution.
- Lead migrations and rollout planning to new platforms, coordinating across teams to secure resources and alignment.
- Analyze customer behavior/data to support CPU/Memory performance reporting and operational insights.
- Perform business analytics, reporting, and root cause analysis/resolution using Tableau and ITSM tooling (e.g., HPSM).
Project Manager
Limited Brands
Columbus, OH
04.2012 - 06.2014
- Managed corporate infrastructure projects and day-to-day support operations.
- Implemented a new ticketing solution and delivered training for Atlassian Service Desk users.
- Implemented and supported the Five9 phone system.
- Coordinated new hire onboarding for infrastructure access, accounts, and computer setup.
- Led infrastructure projects, setting milestones and managing resource/capacity planning.
Data Center Project Manager
OhioHealth
Columbus, OH
02.2010 - 04.2012
- Managed data center improvement projects; partnered with vendors on milestones, status reporting, cost estimates, and resource plans.
- Supported a 6,000 sq. ft. critical data center (power, cooling, fire protection, physical security, and data distribution).
- Maintained operational processes and policies; coordinated consolidation efforts including asset disposition across teams.
Project Manager
OhioHealth
Columbus, OH
03.2007 - 02.2010
- Supported server-based infrastructure with focus on access, security, integrity, uptime, and performance.
- Managed deployment and installation of new hardware supporting the Victoria’s Secret Direct infrastructure environment.
- Developed and promoted standard operating procedures and communicated status/issues/opportunities to the business.
Education
Associate Degree - Micro-computing
Columbus State Community College
Bachelor’s Degree - Information Technology / Web Development
University of Phoenix
Skills
- Product Delivery & Execution: roadmap-to-release delivery, milestone planning, dependency management, release readiness
- Agile Delivery Leadership: sprint planning/coordination, capacity & utilization tracking, team enablement, continuous improvement
- Stakeholder & Partner Management: clear communication, alignment across teams/LOBs, risk/issue management, executive-ready updates
- Operational & Infrastructure Delivery: migrations, platform rollouts, environment coordination, change/release coordination
- Analytics & Problem Solving: performance reporting, root cause analysis, data review, service management tooling
- Windows applications, iOS, ServiceNow, UNIX, Citrix, TCP/IP, VPN, Atlassian Jira/Confluence/Service Desk, Microsoft Project, Tableau, Clarity, SharePoint, MS Teams, Adobe Photoshop
- Project management
- Project planning
- Project planning and development
- Team collaboration
- Project tracking
- Relationship building
- Schedule management
- Client relations
- Customer relations
- Stakeholder communications
- Cross-functional collaboration
Certification
- Fiber Optic Hardware Innovations & Technologies
- Red Hat Command Line Skills
- Associate Project Manager Certificate
- Certified Scrum Product Owner (CSPO)
- Certified ScrumMaster (CSM)
Timeline
Web Channel Project Manager / Agility Lead
JPMorganChase & Co.
04.2016 - Current
Infrastructure Project Manager / Business Analyst
2Checkout.com, LLC
06.2014 - 04.2016
Project Manager
Limited Brands
04.2012 - 06.2014
Data Center Project Manager
OhioHealth
02.2010 - 04.2012
Project Manager
OhioHealth
03.2007 - 02.2010
Bachelor’s Degree - Information Technology / Web Development
University of Phoenix
Associate Degree - Micro-computing
Columbus State Community College