
Program Manager with 16 years of experience delivering cross-functional technology initiatives across enterprise engineering environments. Proven expertise in release governance, dependency management, risk mitigation, and Agile transformation. Experienced in leading interdependent workstreams, aligning delivery with business milestones, and improving predictability in complex, high-visibility programs.
Deal Registration Automation: As part of the Commerce optimization program, We Simplified and streamlined deal execution while implementing verification of certain promo eligibility criteria at the time of deal creation. Assign approvers for specific scenarios and promos.• Led cross-functional delivery for Cisco Commerce Optimization initiatives, aligning engineering, product, and business stakeholders to defined program milestones.
EAWS: Enterprise agreement workspace simplifies license management by consolidating multiple subscriptions & Renewal dates normally required to manage enterprise-wide software licenses down to a single agreement with unified terms & conditions
OneX: Agency Project was part of ENHANCE, the objective of this program is to establish a new business model called 'Agency' to compete effectively with competitors, by partnering with a massive network of master agents like Intelisys, successfully launched ACH reconciliation integration with Bank of America
TRON: Worked on Country Enablement project delivery while working with Commerce Lifecycle teams.
Managed enterprise application initiatives including EAWS, OneX (Agency Model), and Country Enablement programs within Cisco’s Commerce Lifecycle ecosystem.
OrderHub project represents the creation of an order entry application (order hub) that integrates tightly with Salesforce (CRM and fulfillment systems) in support of digital sales within the USCP. The order hub will give sales the ability to enter enough of the order for all products to get a price as well as initiate the order fulfillment for all products.
Gannett Media Education project was developed to provide dynamic, engaging content, relevant to readers of all ages.
Credit card Tokenization- By outsourcing credit card information through tokenization, the PCI requirements on our environments are lessened substantially.
GICS Project Genesys interface for consumer sales is an application for customer representatives while on the call with Consumers
MarketVine was a social ecommerce initiative by Dell that aims to create a social ecosystem of influencers to drive new customer acquisition. It aims to enable commerce on social networks, blogs & content sites to drive incremental revenue. It is a cloud-based platform at the intersection of social media & ecommerce with a focus on how we can leverage and maximize the voice of your influencers.
Led testing efforts for large-scale legacy system replacement within government tax systems modernization program.
Disciplined Agile Scrum master August 2022
PMP September 2023