Amy Neal
Stokesdale,NC
Summary
Organized Supply Chain Analyst skilled in supporting sales representative and customer demands. Well-trained decision-maker with focused attention to detail and drive to support sales flow with expert precision. Thorough team contributor with strong organizational skills. Experienced in handling numerous projects at once. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
Work History
Supply Chain Analyst
Meridian Brands LLC
05.2023 - Current
- Work closely with sales teams to understand customer needs, ensuring appropriate inventory levels were maintained to meet demand fluctuations effectively.
- Oversee every phase of supply chain, from purchase order to delivery, targeting 100% end-user satisfaction.
- Support senior company leaders by delivering reports outlining performance to drive process improvements.
- Process transactions accurately while maintaining a high level of customer service.
- Coordinate with IT department to ensure seamless integration of new supply chain management software with existing systems.
Customer Service Representative
Camco Manufacturing
08.2021 - 04.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Coordinated with logistics department to expedite shipping for urgent customer orders.
Education
Some College (No Degree) - Computer Information Systems
Rockingham Community College
Wentworth, NC01-2021
High School Diploma -
Northwest Guilford High School
Greensboro, NC01-2017
Skills
- Documentation and reporting
- Customer relations
- Excel functions
- Organization skills
- Time management
- Verbal and written communication
- Problem resolution
- Team collaboration
- Call center experience
Timeline
Supply Chain Analyst
Meridian Brands LLC
05.2023 - Current
Customer Service Representative
Camco Manufacturing
08.2021 - 04.2023
Some College (No Degree) - Computer Information Systems
Rockingham Community College
High School Diploma -
Northwest Guilford High School
Similar Profiles
Olin C. LancasterOlin C. Lancaster
Chief Executive Officer & Principal at Meridian Brands, LLCChief Executive Officer & Principal at Meridian Brands, LLC
Michael FitzgeraldMichael Fitzgerald
Residential Real Estate Manager at Meridian Hills LLCResidential Real Estate Manager at Meridian Hills LLC
Michael WilsonMichael Wilson
RV Park Manager at Delta Guide Meridian LLCRV Park Manager at Delta Guide Meridian LLC
KATHRYN MACROHONKATHRYN MACROHON
Restaurant Manager at Koury CorporationRestaurant Manager at Koury Corporation
Luke ChiangLuke Chiang
Service Crew Member at Jersey Mike's SubsService Crew Member at Jersey Mike's Subs