Amy Nelson

• Understood and thoroughly explained services provided to customers and potential customers.
• Built relationships with clients through active listening and talents to provide excellent service.
• Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
• Reviewed medicare advantage plans and benefits with the client
• Completed the pre enrollment process reviewing all necessary information needed to enroll the client into a medicare plan.
• Completed the enrollment process and submit applications for medicare advantage plans on behalf of the client

Managed closing duties, including restocking items and reconciliation of the cash drawer.
Supervised store associates.
Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits.
Stocked deliveries in a timely and safe manner.
Executed cash transactions quickly and accurately.
Stocked displays with new and transferred merchandise.