Amy Newell
Carrollton,IL
Summary
Restaurant professional prepared for leadership roles in food and beverage industry. Proven ability to enhance operational efficiency and customer satisfaction through strategic planning and team collaboration. Valued for adaptability and consistent delivery of results. Skilled in financial oversight, menu development, and employee engagement.
Experienced with asbestos removal processes and safety procedures. Utilizes specialized equipment to ensure thorough and compliant abatement activities. Knowledge of regulatory standards and best practices in hazardous material handling, ensuring safe and efficient project completion.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Restaurant Owner
Bluffside Bar & Grill
Eldred, IL
08.2024 - 12.2025
- Developed and implemented operational procedures to enhance customer service and streamline restaurant workflows.
- Managed inventory levels, ensuring timely restocking of supplies to minimize disruptions in service.
- Trained and supervised staff, fostering a collaborative environment focused on high-quality food preparation and service.
- Coordinated marketing initiatives, increasing local visibility and attracting new patrons through social media campaigns.
- Oversaw daily financial transactions, maintaining accuracy in cash handling and reporting practices.
- Established vendor relationships to negotiate favorable terms for food supplies and equipment purchases.
- Implemented health and safety protocols, ensuring compliance with local regulations and promoting a safe dining environment.
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
Asbestos Abatement Worker
BrandSafway
Wood River, IL
03.2024 - 07.2024
- Operated specialized equipment for safe asbestos removal and disposal.
- Collaborated with team members to develop effective abatement strategies and timelines.
- Maintained accurate documentation of work performed and materials used on-site.
- Assisted in training new workers on safety protocols and proper handling techniques.
- Utilized personal protective equipment (PPE) to minimize exposure risks during operations.
- Removed asbestos using hand and power tools or specialty equipment.
- Prepared work areas with proper containment procedures and filtration systems.
- Complied with environmental laws and regulations concerning asbestos and hazardous waste removal.
- Educated bystanders and coworkers on short- and long-term hazards of asbestos.
- Collected waste in approved disposal bags and sealed with correct procedures.
- Ensured proper handling of contaminated materials through thorough knowledge of encapsulation, enclosure, and repair methods.
- Maintained a clean and organized work environment, reducing potential cross-contamination risks during abatement projects.
Orthodontic Assistant
Varble Orthodontics
Jerseyville, IL
04.2016 - 02.2022
- Assisted in patient care by preparing and sterilizing orthodontic instruments.
- Managed scheduling for patient appointments, optimizing workflow efficiency.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Collaborated with orthodontists to develop individualized treatment plans for patients.
- Trained new staff on clinical procedures and office policies, enhancing team performance.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Assisted in fabricating custom orthodontic appliances tailored to individual patient needs.
Dental Assistant
Dr. Daniel Woodlock DDS
White Hall, IL
07.2013 - 04.2016
- Assisted with patient intake and management, ensuring efficient workflow in clinic operations.
- Educated patients on oral hygiene practices and post-treatment care for improved outcomes.
- Managed appointment scheduling and follow-ups, optimizing patient flow within the practice.
- Trained new staff members on office procedures and best practices to ensure consistent service quality.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Office Manager
Hamel Chiropractic Clinic
Carrollton, IL
07.2012 - 07.2013
- Streamlined office operations to enhance patient scheduling efficiency and reduce wait times.
- Coordinated patient communications and follow-ups, improving overall satisfaction and retention rates.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Oversaw scheduling and appointment management to optimize staff productivity and patient care.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
High School Diploma -
Carrollton High School
Carrollton, ILSkills
- Business planning and bookkeeping
- Customer engagement and service
- Inventory management
- Staff management
- Financial planning and Payroll
- Business marketing
- POS system operation
- Safety regulations compliance
- Personal protective equipment
- Hazardous materials handling
- Respiratory protection
- Asbestos removal techniques
- Teamwork and communication
- Problem-solving
- Time management
- Decontamination and safety
- Attention to detail
- Multitasking
- Reliability
- Scheduling
- Electronic charting and Data entry
- Office management
- Organizational skills
- Clear oral/written communication
Certification
- Licensed Asbestos Abatement worker - 2022-2025
- Food service Sanitation supervisor-2025-current
- Diploma In Dental Assisting 2008-current
- Certificate in Child Prophylaxis 2014-current
Timeline
Restaurant Owner
Bluffside Bar & Grill
08.2024 - 12.2025
Asbestos Abatement Worker
BrandSafway
03.2024 - 07.2024
Orthodontic Assistant
Varble Orthodontics
04.2016 - 02.2022
Dental Assistant
Dr. Daniel Woodlock DDS
07.2013 - 04.2016
Office Manager
Hamel Chiropractic Clinic
07.2012 - 07.2013
High School Diploma -
Carrollton High School