
Dynamic hospitality professional with extensive experience at The Wall Street Hotel, excelling in guest relations and front desk management. Proven problem-solver, enhancing customer satisfaction through efficient service delivery. Proficient in hospitality services and committed to operational excellence.
Personable and diligent with strong ability to manage front desk operations and deliver exceptional customer service. Possesses comprehensive understanding of reservation systems and front desk software, along with excellent communication and organizational skills. Committed to creating welcoming environment and ensuring guest satisfaction.